Rosco
Incredibly incompentent technical…
Incredibly incompentent technical support. They ignore messages, clearly having not read the details, and simply refuse to believe the customer, trying to gaslight them instead. I'm not sure if its purely incompentence, it almost seems low-key malicious. Aside from that, on rare occasion the service does work, it has consistent packet loss. Over multiple 24 hour test periods to different servers and using different vpn locations I averaged SEVEN percent packet loss. Forget this service unless you want overpriced low speed laggy, packet loss connections with extremele incompentent staff who can't even be bothered to read your messages (and since there is no chat or call option you are lucky to get 1 useless message a day meaning it can take weeks to resolve basic issues, if ever).