StartEngineReviews of startengine.com

Response from StartEngineNov 29, 2023

Hi Roland, Thank you for sharing your feedback. StartEngine provides investors an opportunity to invest in early-stage start-ups. What this means is that you are often investing in early stage companies. Investments in these types of companies are risky by their nature, and many often fail without any element of fraud or misconduct. As we try to remind you in various places throughout the website, including in the educational materials which all users agree to when creating an account, the universal website footer, and every investment agreement used in conjunction with any offering on our platform, these investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment. Even if a company is successful, it takes some time, often years, before an investor can have an opportunity to realize any returns on these types of investments. While we wish all the companies who raise our platform the best of success, we also encourage investors to remember when making any investments through the platform that all investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment, and to take this risk under consideration and invest responsibly. Please feel free to contact us directly for any further clarification or concerns at [email protected]. Thank you again for sharing your feedback, we appreciate it! - StartEngine Investor Services

Response from StartEngineNov 9, 2023

Hi Marty, Thank you for leaving us a review. We have used the "request information" feature on this platform to gather more information on this issue and are looking forward to hearing back from you to better resolve your issues/concerns. Feel free to also contact us directly at [email protected]. Thank you, have a great day!

Response from StartEngineNov 8, 2023

Hi Oxnard, Thank you for your feedback! StartEngine is an investment platform that allows companies to raise capital by exchanging capital for securities (equity or debt). Rather than asking friends, family, and fans to donate money to help raise funds, StartEngine enables companies to raise capital by offering investment opportunities to the general public. As you are referring to some of our raise practices, it has been proven that companies on our platform have been able to successfully utilize their existing community to maximize their StartEngine offering with the help of their StartEngine team. We encourage you to visit https://www.startengine.com/success-stories to check out some of our success stories and to see what these companies have done with their offering that led to their success here on our platform. If you have any other questions or concerns, please feel free to contact us directly at [email protected]. Again, we value your feedback and hope you have a great day!

Response from StartEngineNov 1, 2023

Hi Dan, Thank you for your feedback, we take these kinds of concerns very seriously and I would love to provide as much information to you as possible. StartEngine provides investors an opportunity to invest in early-stage start-ups. What this means is that you are often investing in early-stage companies. Investments in these types of companies are risky by their nature, and many often fail without any element of fraud or misconduct. As we try to remind our investors in various places throughout the website, including in the educational materials which all users agree to when creating an account, the universal website footer, and every investment agreement used in conjunction with any offering on our platform, these investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment. Even if a company is successful, it takes some time, often years, before an investor can have an opportunity to realize any returns on these types of investments. While we wish all the companies who raise our platform the best of success, we also encourage investors to remember when making any investments through the platform that all investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment, and to take this risk under consideration and invest responsibly. As we are consistently trying to progress and ensure our investor's feedback is heard, we have launched a new platform as a part of our business called Marketplace. As mentioned, typically investors have to wait for an exit event like an acquisition or IPO to potentially see a return or liquidate their investment. However, we know investors would like the option to exit their investments sooner, so we launched StartEngine Marketplace. On Marketplace, a seller can make an offer to sell shares in a startup. They can specify the number of shares they’d like to sell and the price per share. A buyer can then choose to purchase all – or some – of the shares in the offer. If a buyer accepts a seller’s offer, the transaction will be facilitated by StartEngine’s broker-dealer via a 30 Day+ Transaction. Unlike public securities, shares in startups and privately held companies take a little more time and effort to transfer, up to 30 business days on average. With the above, I would be happy to provide any further information on this or anything else you would like to address. Please feel free to contact us directly at [email protected]. Again, we appreciate your message and feedback. Thank you, have a great day! - StartEngine Support

Response from StartEngineOct 25, 2023

Hello William, We sincerely appreciate your feedback and we're truly sorry to hear about the challenges you've faced with our services. Your experience does not meet the standards we strive to uphold, and we take your concerns very seriously. We're committed to enhancing our services. Please contact our customer support team at [email protected] so that we can further assist you. We value your feedback and look forward to providing a better experience in the future. Sincerely, StartEngine Support

Response from StartEngineOct 25, 2023

Hello Ramon, We sincerely apologize for the difficulties you have experienced and understand how frustrating this can be. StartEngine is not aware of a company's future plans, or what will be available for your shares after the offering's close. If a company that raised on our platform previously makes the decision to go public, it is out of our hands and we have no control over the situation. StartEngine assists start-up companies in raising capital for their business and helps facilitate investments from investors but once an offering has ended, we are not involved in the IPO process other than providing information to the company’s Transfer Agent and trying to assist investors in the process to the best of our abilities. We recognize how difficult a lack of communication can be and we are discussing as a team, how to better support our investors through future corporate events from companies on our platform. If there is anything else you'd like to share or address, please feel free to contact us directly at [email protected] for immediate support. Thank you again for sharing your concerns, we hope you have a great day. - StartEngine Support

Response from StartEngineOct 17, 2023

We are sorry you are having a negative experience--we would love to help you. If you can respond to our request for information or contact us directly at [email protected], we would be happy to assist.