Star RegisterReviews of starregister.org

I used starregister.org to purchase a star for my friend's loss of her son. I thought it was legitimate, and I selected the option for the Deluxe Star Kit advertised as $34.99. BEWARE! They charged my card $89.99 without showing the total prior to charging my card and did not even send a receipt confirmation. I contacted the company within 24hr of clicking "Buy Now for $34.99" because I saw the overcharge on my card. After days of emailing back and forth, they claim they will not change the charge because a service was already provided, although the price charged is not the same as price advertised. I've tried contacting my bank, but since no receipt or confirmation price page is provided by the company, it is very difficult to fight this fraudulent charge. The company clearly has experience in this and knows how to get around the options available to protect consumers.

They took it upon themselves to add a $55 option to my purchase. I would have caught it immediately if they provided an itemized receipt in the purchase confirmation, which they don’t. When I noticed the over charge on my bank statement and contacted them about it, they claimed I selected it and there’s nothing they can do about it. I’ll be reporting the charges as fraud to my bank and reporting them to the BBB.

Fakeeee!! They don’t reply... Can’t find my star name in their database or no where else. It’s a scam people

You don't get the extras so don't bother. I have written several times about a new order and get no response.

They do NOT do returns like their company website promises. There was an order mix up and now I am working with the bank to contest the charge because the company will not offer help. Find another website, do not order

the only reason it is one star is because you cant leave zero they dont respond back to you your star is not actually registered under any legitimate registry even on there own site your number cant be found joke go somewhere else

This place is a complete SCAM. I ordered my star on December 11, 2020. It is now January 18th. I have still not received my package in the mail and customer service will not even provide me with a tracking number. In addition, they say that your star will be added to the registry. When I check on January 5th... my star was still not on the registry!! I had to email them and ask them to do it! Please BEWARE. This company is terrible and there is no contact information other than a singular email. Do not use them unless you want to give away money for a product you will never receive!

This service is absolute waste. I was charged $90 for the BASIC package, that is supposed to $35. When I emailed customer service (because there’s no phone number to reach them, and maybe that’s why this service is such a garbage fire), they told me they charged me an extra $55 to PRINT IT OUT. $55 to do something I could have done right here at home. And besides that, they weren’t even looking at MY order and told me it could not be refunded because it had already been delivered (it has not, and they didn’t even have my name correct). Do not waste your time, you will get charged way more money than you anticipate. If you’re wondering why they don’t show you your total while you’re checking out, this is why. You don’t get to see how they’ve scammed you until you see your bank statement. Don’t waste your time or money or energy on this scam. Sincerely, NOT Sharon whose order has been delivered