Starmark Vacation HomesReviews of starmarkvacationhomes.com

My kids couldn't play in the game room because everything was broke. Not to mention i was told we had a Jacuzzi and it wasn't. The beds was hard but it was a nice area.

This is the first time I have used Starmark Vacation homes. Before my vacation I had asked for a refund for Pack N Play and other baby items I had paid for to rent as my daughter was no longer coming with us. I have yet to receive a refund and our vacation is over. Almost 3 weeks ago I requested this and received an email stating Will Do! Again still no refund. The Vacation home was nice but dirty. Garbage under bed and couch and there was a danimals yogurt container in one of the shelves under the TV that was full of mold. The directions in the home with garbage where the complete opposite of where the garbage was suppose to go and on the side of the house the garbage containers where full of garbage not from our stay. The clocks where an hour behind so clearly no one had been in the home since daylight savings. There was also a window upstairs full of mold. I am disappointed as the pictures of the house online show a clean environment and that's not what I received. They need to do a better job with cleaning and maintaining the home. They also need to provide the right instructions in the binder relating to disposal of garbage.

It was clean, but none of the blinds closed tightly and no privacy at night. Overall, the home is in need of an overhaul and upgrades.

I was very disappointed in the property we stayed at. The home is very outdated, the mattress were very hard and old (in three of the bedrooms), the towels were old and needed to be replaced, the toilet seat in the master bathroom downstairs needed to be replaced, the garage was dirty and the pool table didn’t have to property equipment to play pool, the interior needs to be painted very bad, and the television in the living room is outdated (clarity was bad. The home could’ve been cleaned better the baseboards were dirty. Overall, the stay wasn’t as pleasant as last year. The pictures of this property weren’t anything like the actually home. The pictures made it looked much nicer. This home needs a lot of TLC. Hoping next year we have a better property.

Nice stay but had plenty of roaches!

Ants and flys in house broken furniture not clean

Once we arrived at our vacation home, the home hadn’t been cleaned at all. We had driven 7.5 hours and we were ready to kick back and relax. Instead we had to come into a filthy home that should have been inspected before arrival. We were given accommodations at the same level, but no service recovery. For a company that is supposed to be professional, some form of service recovery should have been given. I was told that I would receive a call from management and I never heard anything else from her. I will never use this company again. I wish I could have uploaded the photos. Absolutely disgusting!!!

Not like the pictures/imagine the show on line. It was very out dated.