Stammer A.I.Reviews of stammer.ai

We used Stammer at RunSignup to build and run chatbots for our race director customers, scaling to close to 2,000 bots. The platform made it simple to spin up and manage chatbots at that scale via their API. What stood out most was the team. When we hit an issue or needed something changed, they dug in and shipped it fast, often within a day or two. They were especially quick to improve their API based on our feedback as an enterprise customer. Anytime we needed anything, they were there to jump on a call and work through our asks or any issues we ran into. If you want a chatbot platform backed by a team that responds quickly, follows through, and has built something really special, Stammer should be your choice. We highly recommend them and loved working with them!

They do not pay commissions to their affiliate partners.

I find myself hopeful that the software will do what it says it does, only to find myself constantly with little minor issues and trying to set up accounts. Now I have a situation where a client has paid, they get a 500 error, and a -1 chatbots available in their sub account, even though they were already using the software and had built a chatbot with a trial account. There's no way for me to override it. It's Sunday. There are no support calls today (Sunday), and customer service is notoriously slow to get back, so even if I submit something today, I doubt we'll hear anything until two days later. At the speed we operate now, more instant customer service and an actual system that works would both be really beneficial.

I've been using stammer for a long time. In the beginning, they were okay considering the market. Sadly there are plenty of issues such as: - Their customer service is terrible when they don't have answers. For simple inquiries, they answer properly. But when they don't know something, or don't understand the issue, they sometimes don't even bother to respond anymore. - Some weird things happened, such as a database I trained one bot disappeared. A client started receiving my invoices. - I get a TON of spam signups, which open sub accounts and they don't have a solution to that. - Clients of mine were charged multiple times for recharging their wallets. - The data showed wrong information regarding wallet balance (one of the things they just ignored me when I brought up). Jan 2026 Update: They tried and managed to fix most of the issues, plus they really tried (and succeeded) getting me on a call to see how they can help.

Terrible customer service. Wouldn't recommend as a white-labeled platform, unreliable.

I have a background in Customer Service (from front-line to management) and I really enjoy testing online products. In regards to Stammer.ai, I have tested over 10 similar SaaS software packages and I could not find another SaaS product like it. The pricing is great and the ease to set up a bot. Less than 5 minutes to get it going.

The team at Stammer have created a fantastic product backed by ongoing product development and amazing customer support. I have had the pleasure of working closely with the platform to get some excellent results for my clients.

Excellent service!