Stair Parts USAReviews of stairpartsusa.com

Had a problem with one of four handrails. Took a picture of the damage and it was replaced without hesitation. Product is of good quality.

Very good selection, highly competitive prices, good communication, fast shipping, and an excellent product.

The rep was helpful and patient. Arrived in 4 days! Even during the Christmas rush.

Telephone customer service was excellent as was prompt delivery of the order.

I was a first time buyer, so never having used their products I called my order in, instead of using the on line ordering. The gentleman that assisted me was knowledgeable and friendly, talked me through the whole process and in the end got exactly what I needed. The order was promptly shipped and well packaged. The customer I installed the railing for was also pleased. I would recommend this company and their line of products to anyone.

I needed a railing quickly due to my wife's broken leg. They arranged for me to pick it up at the warehouse. The parts are made by amish workers. Great quality in workmanship and natural resources.

I ordered several pieces of hardwood cove molding and they arrived neatly packaged, well milled and with no defects. I was able to use all of them immediately and to finish my project on time.

Their customer service is the epitome of what customer service should be.