DAVID Z.
Stahls is great BUT...
Stahl's is an amzing company that seems to be trying to reinvent the online experience wheel. I want to order patches from you all, but you POP interaction has too many step, is not very clear and clean from point to point and its not a very streamlined process. Ninja Patches for instance, has a very simple, clean, quick process along with their "proofing". The reason why I have not purchase any patches from you, yet, is becuase your process is WAY TOO complicated. Too many steps, not very clear, you make customers jump from screen to screen, its not intuitive, information is not always on the main screen, so action tasks are missed...I could go on and on...Maybe its your IT team?? Either way, you are too good of a company to have all of this be true.
Response from STAHLS'Dec 15, 2025
Thank you for your detailed feedback. We understand how a complicated ordering process can be frustrating, and we appreciate you sharing your experience. You’re more than welcome to contact our customer service team — they’d be happy to guide you through placing your patch order and help make the process as smooth as possible.