STAHLS'Reviews of stahls.com

Response from STAHLS'Aug 13, 2026

Thank you for taking the time to share your feedback, Kat, we appreciate you providing such detailed information about your experience. We've shared your comments with our technical and product teams so they can review the concerns you've raised regarding transfer performance and the art uploader experience. Additionally, a member of our team will be reaching out directly to learn more about the specific issues you've encountered, help troubleshoot, and provide any support we can!

Response from STAHLS'Jun 29, 2026

Thank you for taking the time to share this Craig, we really appreciate it 🙌 It sounds like you’ve been working through a lot of moving parts, especially with newer workflows and products, and we understand how that can feel frustrating when things aren’t as clear or flexible as expected. Your feedback around the artwork process and support experience is incredibly valuable. We’d really like to take a closer look at your experience and help you work through some of this. A member of our team will be reaching out directly to connect and see how we can best support you moving forward.

Response from STAHLS'May 20, 2026

We’re really sorry to hear about your experience, and we truly appreciate you taking the time to share this with us. This is not the experience we want anyone to have, and we understand how frustrating something like this can be. We’d really like the opportunity to make this right and better understand what happened. A member of our team will be reaching out shortly to connect with you directly, walk through the issue, and help troubleshoot a solution together. Thank you again for bringing this to our attention, we’re committed to working with you to resolve it.

Response from STAHLS'Apr 27, 2026

Thank you for letting us know. We’re sorry for the confusion and understand how frustrating it is to receive samples without clear labeling. This is helpful feedback, and we’ll share it with our team to improve the sample experience. If you’d like, our customer service team would be happy to help identify the samples you received.

Response from STAHLS'Feb 10, 2026

We’re really sorry to hear how frustrating this experience has been — having to make multiple calls for the same order and still run into issues is absolutely not what we want for our customers. We understand how discouraging it is when product details, like color representation, don’t match expectations and when errors or confusion interrupt your workflow. That’s especially true when you’ve invested time with us at a trade show and are counting on the products to deliver. We’d like the opportunity to review your order and the color concerns more closely and help get this resolved with the right team involved. Please reach out to our customer support team and reference this review so we can take a deeper look and work toward a solution. We appreciate you sharing your experience and hope we can turn this around for you.