STAHLS'Reviews of stahls.com

My order arrived fast and in great condition

Great support

Great job as always

Very quick and easy to order from!

Stahls is always reliable. Good quality products and super fast service.

Associates are always helpful, knowledgeable and provide helpful suggestions. They are patient and very good about checking on something if they are in doubt.

We purchased the Hotronix® Dual Air Fusion IQ® Heat Press and experienced major issues within the first year of ownership. The main power supply wire overheated, causing the machine to completely stop working. For a machine at this price point, this is unacceptable. What made the situation far worse was the customer support from Stahls. Despite the unit being under warranty, we were told that all warranty work must be done by us. They will not send out a technician. Expecting customers to act as electricians and troubleshoot serious electrical failures on an expensive commercial machine is unreasonable and frankly unsafe. Between the equipment failure and the lack of proper warranty support, this has been a terrible overall experience. We do not recommend buying this machine, and we strongly caution others to consider the level of support they’ll receive after the sale. Hopefully, Stahls reconsiders their warranty practices and begins sending qualified technicians to handle warranty repairs—especially for high-end equipment like this. This is safety issue that Stahls does not seem to take serious.

Quick service and easy to use website for ordering simple dtf