I liked working with them but they took 2 weeks to send campaigns after completed ones. They would also still send campaigns you rejected prior. Fast forward, instead of writing me in a professional email letting me know I violated terms; they responded to a previous review I left. I wrote emails and no one reached out UNTIL I came up here and left a negative review. THEN they FINALLY let me know why they stopped sending me campaigns. I understand I may have violated terms but like I said I have YET received an email stating what I did. Watch me get a response again because I gave a 1 star. They are going to say again I violated terms and blah blah…. Take notice ….
SP
Shawn P.
Nasty condescending email support
Nasty email support, very condescending when sending any simple inquiry emails. Stay away from them, if they don't benefit from you they will be extremely nasty.
Response from Stack Influence Inc.Feb 8, 2023
Hi Shawn,
I think you have the wrong company. Did you sign up for the Stack Influence community?
Cheers,
The Stack Influence Team
GI
gi
I was never paid
I was never paid for an $80 product I bought. I bought it on someone else's prime account and now they are requiring a screenshot of the order which I no longer have access to. They basically robbed me of groceries for a week. Now I am stuck with a product I dont need and no money. This company should be ashamed. Do NOT use Stack Influence.
Response from Stack Influence Inc.Dec 19, 2022
We sincerely apologize that you had a negative experience with our platform! For some product campaigns we require proof of product purchase to ensure influencers received and promoted the correct product. We're sorry to hear that you can no longer access the account you used for your order. Our management team has been notified of this issue and we will try our best to resolve it for you!
DI
dinoa
They send me emails daily saying their will take legal action
They will not stop sending me emails, threatening to take legal action stated in their "terms of services". I literally get an email from them every single day. They sent funds months and months ago to a paypal account I lost access to quite a while ago, so I never even had access to the funds. This is all over $18. Please just stop obsessing over the legal actions you aspire to take if you don't get your $18 back. Take me out of the platform or block me- do whatever you need to do and move on.
Response from Stack Influence Inc.Nov 15, 2022
Hi Dinoa, We apologize you had a negative experience with our platform, but if you never completed our posting requirements after being sent payment for a campaign you agreed to we inevitably have take action to get our money back. Sorry to hear you can't access your PayPal account, let us know if we can help in anyway to solve your issues!
DA
DAYNA
I signed up to become a Stack reviewer…
I signed up to become a Stack reviewer and I was denied. They said that I'm under 18 (I'm 54 years old) and not a resident of the United States (I've lived in the USA for 54 years). Nowhere on my IG account says I'm under 18 or non-USA resident!
Response from Stack Influence Inc.Jul 8, 2022
Hi Dayna,
We're very sorry of the frustration you received applying to become a Stack Influencer! Do you happen to have an international phone number? Also is your Instagram account public or private? Let us know what your IG handle is and our team will get this all resolved!
Cheers,
The Stack Influence Team
AI
Aileen
Will not send my payment after completed campaign
After completing a campaign they won’t reimburse me. I have emailed several times and have been told that I submitted my post after the deadline. After showing a screenshot of an email as proof that their deadline was April 25th and I submitted my post on April 23rd, they still haven’t paid me. At this point this usually ignore me and then I email again and again they tell me I didn’t submit my post by the deadline. I already purchased the product with my own money, posted by the deadline, and have spent weeks now trying to get payment. I will no longer be working with or recommending Stack to others.
Response from Stack Influence Inc.May 18, 2022
Hi Aileen,
We're extremely sorry for the trouble you've experienced with your last collaboration and our support! Our team is investigating the issue and will get everything cleared up for you as soon as possible.
Cheers,
The Stack Influence Team
NW
nikita W.
It been over week I am waiting for…
It been over week I am waiting for money After Completing the CAMPAIGN. Reached out to them multiple times wherever possible.
No reply at all.
Very poor Custoer support. The no. they have on website, No receives that call.
Response from Stack Influence Inc.Apr 3, 2022
Hi Nikita,
We're sincerely sorry for the issues you've been experiencing with our platform and support team! Your payment problem and lack of support has been flagged by our team and we are currently investigating what went wrong with your account. We will get this all resolved asap and we apologize for the stress and inconvenience you've experienced participating in this last campaign.
Best,
The Stack Influence Team
VC
Victoria C.
HUGE SCAM
I was initially contacted via email that I had been selected to sample a product. I was sent a link to select the product of preference. Then I was emailed that "funds" had been sent to me via paypal. I checked my paypal account right away, and nothing was there. I checked again a few days later, and still nothing. So I thought to myself SCAM! well, a few weeks later, someone from "Stack Influence" emails me to please review and post a story about the product. I replied to them and let them know that 1- I never received such funds to purchase the product, & 2- I wouldn't review something I never received or tried. They then reply to me with a screenshot of the supposed deposit of funds, 1- not my account, 2-not my name, 3-not my email on the screenshot. I replied to them of the mistake they made and they replied saying that it was the information I had submitted. For one, I never even signed up with this company. Today, 03/14/2022 I received an email from legal @ stackinfluence.com saying: Due to Failure to complete campaign requirements despite numerous reminders, you have now been flagged as violating our terms of service, which you agree to when you accepted the invitation to join campaign. To avoid escalation of a case against you, you still have the following options for completing requirements: -Return the $53 received from us via PayPal issuing a payment refund back using this link: https://paypal. me/ influencercampaign or 2- Send us proof of your last instagram post via a link or image.
Of course it ends with: If you believe you are receiving this message in error please promptly
respond.
I have replied to that email, and of course.. no reply. I even called the number on the website.. and of course, no answer! Looks like my lawyer will have to get involved now.
Response from Stack Influence Inc.Mar 14, 2022
Hi Victoria,
We're extremely sorry about the experience you had with our platform!
It looks like there was a major error within our system that associated your email with an account that was not you (as you mention the screenshot our support team sent was not your name, account or email).
There is no excuse for our support team not responding to you in a prompt manner and resolving the issue but I can ensure you we are not a scam and this is not normally how our support or platform should have performed.
This issue will get reported to our team and we will resolve this as soon as possible. Again we sincerely apologize for the inconvenience and any stress our system has caused you!
Best,
The Stack Influence Team