Stably is a venture-backed FinTech from Seattle, Washington. We provide regulatory-compliant stablecoin and onramp infrastructure for emerging blockchains, Web3 applications, and financial institutions, enabling their users in 170+ countries/regions to easily buy, sell, or swap digital assets at competitive rates across multiple blockchain networks with stablecoins and fiat payments.Our mission is to power the next billion Web3 users with a superior fiat and stablecoin onramp.
Stably (stably.io) has 81 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
stably.io
Website
stably.io
Category
Banking & Money
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 95% of reviews.
Latest
Most recent review: June 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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They deserve 0 rude people then the manager ugh even worse
GL
Gustavo L.
Very good experience using onramp…
Very good experience using onramp service.
It took about 5 working days to arrive the tokens to my wallet.
Sure I Will use it in the future again
GU
Guido
Last months I have had one of the most…
Last months I have had one of the most relevant experiences with Stably, what made me become a loyal customer for this platform.
The process is very transparent for the user but what makes the difference was the support (with Emily). She was there all the times I needed a help, taking accountability for his role as the platform's representative, and gave me the clarity I need (specially first time I used it).
In the Crypto world is very important to find a platform that make you feel easy and give the accebility we need as users, and that is Stably. For me was great to find this On Ramp with transparent and full contact support.
If someone needs an OnRamp and totally recommend this platform, they rally care about customers.
TO
Tony
If stable coins had an EASY button
I had a slight hiccup when using the Stably ramp for the first time (to be expected), but the customer service was top notch. Emily was very helpful and took the time to walk me through exactly what I needed to do to get up and running.
There was a slight delay in response however that was due to the holiday weekend. As soon as the R&R was over they got back to me right away.
10 out of 10 for a great product and great service! If you want an easy on-ramp this is a great alternative to what's out there.
PD
Peer D.
My 3rd party service
It's extremely smooth and efficient with low fees. For those of you seeking to apply your trust in a 3rd party Stably has you cover. With their outstandingly simple user interface complimented by excellent live chat customer support, Stably is what you’ve been looking for!
The ability to clearly communicate with a support team member in live chat can't be overstated or overvalued.
*Date of last experience was 1/16/2025
Response from StablyJun 28, 2023
Hi :)
Thank you for your reviews!
We are working closely with all related parties to restore our services as soon as possible. We will keep monitoring the situation and update all users on a timely basis.
Your patience and understanding in the meantime is much appreciated.
Thanks and regards,
Stably Support Team
LS
Logan S.
Stably has been a great service
Stably has been a great service. I use it for all my Chia activities. Fantastic team with great support. I highly recommend to anyone considering using their ramp services.
Response from StablyJun 14, 2023
Hi Logan,
Thank you for your review. It has always been our pleasure to assist you and we are happy to learn that you love the experience with our Stably Ramp. We will keep improving our products and hope to enhance our stability as well as bring more features to our users in the coming time.
Please always feel free to contact us if you need any assistance.
Best regards,
Stably Support Team
VA
Val
Easy stable coin into non-custodial wallet
I like being able to buy stable coins and directly have it deposited into my non-custodial wallet.
Response from StablyJun 9, 2023
Hello Val,
Thank you for your review!
We are happy to know that you've enjoyed Stably Ramp so far. We are going to list more assets and bring more cool features to Stably Ramp in the coming, so stay tuned!
If you need any support, please feel free to contact us.
Best regards,
Stably Support Team
SJ
Suzanne J.
USD/XRP I sent 50 XRP into my stably…
USD/XRP I sent 50 XRP into my stably account and it never arrived, so essentially Stably just stole the XRP. Then removes Texas from its function. I have zero trust of STABLY after this experience.
I have all the codes, transactions, ID and noone helped me just said" you didnt do it right.
Response from StablyMar 14, 2023
04.12.23
Hello again, Suzanne!
We have thoroughly reviewed all details regarding your missing funds, and was ready for further discussion with you in a meeting. We made three attempts to arrange a meeting at the times you specified, but regrettably, we were unable to reach you as you did not attend the scheduled appointments.
We understand that losing funds can be a distressing experience, and we want you to know that we take this matter very seriously. A detailed explanation of the situation has been provided to you via email, but we would also like to share it here for clarity of the matter as well as Stably’s service standards.
Based on the provided information, here is your transaction:
https://stellar.expert/explorer/public/tx/188204032392577024#188204032392577025.
The asset in your transaction is XRP on the Stellar network and the receiving (deposit) address is GBSNCPZANBFUNDIJGK5JJLCB2NMVQBCYBXLZW6ICT6RJNEKELT7P633J.
However, please note that our wallet address is for Stably USD on XRP Ledger, which is a different asset and network than the one you sent your funds. Moreover, we do not recognize the deposit wallet address in the transaction you shared with us.
That said, your 50 XRP (Stellar) was never sent to Stably, and we cannot do anything about the funds we never received.
Last but not least, we want to re-emphasize that we take lost funds very seriously and want to ensure that this does not happen again. Please be aware that XRP on Stellar is different from XRP on Ripple, and we do not support XRP on either of these networks. As a general reminder, please always double-check the asset and network before transferring your funds to avoid delays or loss of funds in the future.
We trust that this has been offered transparency to the matter, but in case you have any questions, please contact us and we are pleased to help.
Best regards,
Stably Support Team.
---------------------------------------------------------------------------
03.14.23
Hello Suzanne,
Thank you for leaving your feedback.
We have thoroughly reviewed your case and believe that we could help address your concerns regarding the funds that were sent to your Stably Prime wallet. A meeting invite was sent to you a while ago, so please check your mailbox and schedule it accordingly.
Through the call, we hope to clarify the situation and address your concerns regarding the transaction, as well as offer transparency regarding Stably's service standards.
We appreciate your understanding in this case and look forward to meeting you on the call.
Regards,
Stably Support Team
