StabilityproReviews of stabilitypro.com

I bought a poorly made ankle brace and tried to return it but got this response “Your purchase does not qualify for a refund or an exchange since the item was on sale and discounted.” Their products are constantly discounted with all the coupons they give out so there’s little chance someone will buy this at full price. They mention this little caveat at the very bottom of their return policy, so far down you’d miss it. And you wouldn’t think there would be any exclusions with the way the rest of the policy is written. I even read the return policy prior to buying. I read that another customer also read the return policy and that exclusion wasn’t mentioned but when StabilityPro emailed a link pointing to their return policy it was a different web page. I think that happened to me too. This company is a big scam.

Stability Pro will not return my call. I have an outstanding store credit of $23.90 and I need the code to get and use my store credit. I'm hating this company for not communicating to me. Very poor service!

they should get a zero score or negative one. No respect to their customers and no service attitude at all, just want to rip you off, what a shameful biz!

I ordered ONE item from them- a knee brace. They sent me two and charged me for two. I tried to get them to take back the second one and pay for return shipping, and they refused. They will not provide a refund, but only a store credit, and will not pay return shipping costs. If this isn't a scam, I don't know what is. Stay away from these guys.

This company also uses the name "Brace Professionals" which I can't seem to find any info for. Anyway, I ordered and received a hip/thigh brace. It arrived in a cheap cello bag which is sort of a thing with cheap junk coming out of China. Upon opening the bag, I was bowled over by the toxic stench that came from the garment. It immediately permeated my bedroom and I had to scrub my hands to remove the disgusting odor. The brace did NOT arrive in a retail box with how to wear instructions or how to launder the brace. There were NO tags anywhere -- NO brand name tag and NO mention of the materials used to manufacture the brace. Finally, the item looked NOTHING like the website photo -- the hip portion was too narrow and the leg section was too short. I've been in so much pain that I was stupid and did not research the company first. So now I'm still in pain, out the money I spent and still need to find a suitable AND REPUTABLE company to deal with. As if you haven't guessed by now, this "company" does NOT give refunds.

I ordered the StabilityPro knee brace compresson sleeve because of the crossover straps. As shown in their promos it should have been able to strap around my vulnerable part of my knee cap. It did not - it was uncomfortable and not as advertised. Tried to return it but neglected to read their return policy - they do not accept returns. They offered a store credit - but really - why would I use their store credit to order some more inferior products??? My advice - save your money.

Never, ever, ever, will order from here again. I bought a waist trainer and less than a week later the support wires ripped through the it. I then contacted support, they just looked at my message and logged off and would never respond. I still have all the screenshots.

This place is a scam and I will explain why... If you order from this place, you will receive a product, however it is very CHEAPLY MADE and NOT TRUE TO SIZE. I have purchased waist trainers from other sites and you can definitely see and feel the difference in the material. Also, if you are dissatisfied with the product, THEY DON'T DO RETURNS, ONLY EXCHANGES AND STORE CREDIT, but what good is any of that if you don't like the quality of their products and they don't fit you? Also, their reviews are rigged. I was going to leave a negative review and it won't let me, which means they only add positive reviews on the site or the reviews are all fake. Buy at your own risk from these people. Additionally, I just noticed their mission: StabilityPro™ is an American Company specializing in Sports Medicine Braces & Supports, Weight Loss Apparel and Body Shapewear. We make trusted quality products for both Men & Women. Customer service and satisfaction are our top priorities along with providing trusted quality products. Please feel free to reach out to us at any time with any questions or concerns, we are always working around the clock to assist you. Just so you are all aware, they may be an "American Company" , the the tag on the waist trainer says made in China, so it is not made in America. AND there if you look closely on the FB page manager information, it says the page is managed in the Philippines, US.... And if customer service and satisfaction are our top priorities along with providing trusted quality products were truly their "top priority" I wouldn't be writing all of this information and negative reviews here"