StabilityproReviews of stabilitypro.com

HORRIBLE QUALITY! Less than dollar tree material. The worst part is the underpants were USED, white marks, stretched out and no tags attached or labeling inside the waistband. No one answered the phone, their email stated “delayed responses due to coronavirus”. Finally did get an email and they stated “will only accept like new with tags attached” WTH!!! I’m calling my credit card company at this point. Save your money and risk of headaches and purchase elsewhere

Right hip support When I purchased the hip stabilizer / brace I was expecting it to be here in 2 days like I paid for. It didnt arrive on time and I started to doubt the validity of the company so I googled them and I was shocked at the reviews I read mostly complaining about receiving their order on time. Then I read the email reply from them explaining why packages were late. They are having a difficult time with shipping since the pandemic. When I did finally get my package come to find out it was the USPS fault for it being so late. The company sent it 2 day just as I paid. The product itself is wonderful!! Today was my first trip away from home since I injured my hip and the hip stabilizer made all the difference in the world, I was able to walk, and that made me happy. So before reading all the negative reviews I really hope you read mine first. Sincerely, A Happy Customer😊

Oh I am soooo frustrated with Stability Pro! Out of all the waist trainers out there, I had to pick from their corrupt company! My sisterinlaw, ordered one for my Christmas gift (which I regretably requested). So it's even worse that we got ripped off bc I hated for her to have wasted her money on a non-refundable, defected item... I spefically looked to see if it was returnable and refundable, which it said it was. Lies, lies, lies. The stupid waist cincher was not just a little bit too small, I could barely get it over my head! And no way would it go up past my thighs, to try to get it on that way! It was marked as an M/L... According to the chart I orderd a size M. (when I'm usually a Small or even extra Small.) I am a very small woman... a size 4, weighing under 110 pounds, and yet it was still too small to even try to wear. It's a total loss, as they will not cooperate to get a refund or even a replacement. Just read all the other reviews... bc I dont wish to explain it all here or waste more of my time. But it's pretty much the same bogus story... Like "cant give a full refund bc it was on sale or discounted (which I don't believe it was... and it was more costly at $30 than many of the others.) And if we returned it in the exact packaging, and pay for the shipping, they might send out a replacement... But then they came back and said that same thing I've seen on all these other many complaints, about how they "talked to their manager, etc, etc." Seems this is the same old story whenever we order from China... to be honest. And to think I actually wrote this to my sis-in-law: "I like this one partly bc it's American made...Not China, and should be easier to return/exchange if necessary. (there are so many options, I looked forever to find the right one.)" The whole time thinking this was returnable bc it was thru Amazon and bc it deceptively makes it look like they're a US company. It's all so infuriating ... How Chinese companies get away with this and stay in business. From now we are not ordering anything unless it's an "American" company! Fyi - Will be complaining to everyone possible including the BBB.

This place is a TOTAL SCAM! Horrible quality, horrible customer service and horrible return policy. I ordered items before looking at reviews (my fault) and immediately requested to cancel my order (within 5 minutes of placing it) and they told me that I was unable to. Products came in the mail and it looked like stuff you’d buy from the dollar store, except at the dollar store, you could probably return it. Don’t consider them, just don’t.

Not very happy so far. I ordered a post surgery recovery bra. It arrived too small. Also, the fabric wasn't soft as described. In a store, if I had felt it, I wouldn't have bought it. It seemed too scratchy I messaged them and they said to return it and I could have store credit. That was fine. I returned it at my own cost and I got a message saying I had store credit. I decided to try another size, but the only options provided were cup sizes, not chest sizes. This was probably where I went wrong in my 1st order. I ordered my cup size and assumed there was some way to adjust it. But this wasn't the case. Meanwhile, I have used their chat to message them, but haven't gotten a response. I have a feeling I've lost my store credit. Update: we have been emailing back and forth and it seems like I may get my exchange. I'll update this review again. But it has still been a hassle. 3-23-23

Theft is what this company is about, buyer beware!!! Ordered two bras from them, they showed up completely different than described on their website. Super cheaply made, and did not fit as they were so cheap. At first they wouldn’t reply to my emails, whatsoever. Finally got back to me after two weeks and several emails sent. Was told I couldn’t have a refund, but “in store credit”. I returned BOTH bras with signature confirmation of delivery. Spent over 60.00 with them, they tried to only give me a 24.00 I store credit, saying that they only got 1 bra Back, which is completely false as both where sent back and delivered, signed for to be clear! This company is in the business of ripping people off, and doing horrible business. Again, buyer beware!!

This company is a scam. They do not specify their return policy on their website, only say they offer refunds. They do not. They will only offer store credit. They have a form they send out to every single request for a refund. Zero customer service, zero assistance offered. No one answers the phone and emails take days to get a response. Save yourself the headache and DO NOT PURCHASE from this company.

Poor customer service and no refunds. I sent 3 emails before they responded with a NO. Store credit only for more inferior product.