Ok I fell for the adverts and information. On the plus side the company did refund me 100%
The item I bought in 2002 was not solid state it relies on a mechanical pendulum! So every time you go over a bump it sets the unit off.
It would also seem the information given re solid or flash was changed to only flash. ( the option I did want )
So this wasn’t a problem.
On a club ride the members behind said it was flashing most of the ride so I had plenty of moans.
In conclusion a barge pole springs to mind.
PG
Paul G.
DO NOT BUY
Unfortunately, I bought 3 of the ST2 brake light system.
One for myself and the other 2 for my kids.
I have installed many different gadgets on my bike over the years spent HOURS trying to make this thing work to no avail. The best it did was flash when down shifting very hard. Now I have three expensive pieces of plastic.
Do NOT buy !!! they are a waste of time and money.
BW
Biggles W.
....something that..."just works"??
Why would I buy something that..."just works". I want something that works all the time... Not just now and then.
And why would I need this of I have good motor cycle skills?
And how much profit is there in the product that goes back to the 'investors' ... so they can get more wealthy? This is a $6 item.... Chinese based and partly made.
There was a similar product pitched to the Dragons Den in the UK not that long ago.... And it didn't go well.
Sigh
BH
B H.
Garbage product with very poor customer…
Garbage product with very poor customer service. Do not trust your safety to these guys! Definitely just a gimmick product. While I was logged on to their website my computer randomly restarted with an Updating your computer warning box and it took over my computer that I could not stop. I had to reformat the drive to play it safe. This company is not worth the risk to your riding safety or online safety. DO NOT DO BUSINESS WITH THEM!
AB
Andy B.
Absolute rubbish
Absolute rubbish customer service, terrible unit item a real waste of money , tried for days to contact them for a return as the brake module DOES NOT work or fit a tiger 660 sport , absolutely the worst ever , best constructive criticism o could give is wrap up your business refund people’s money and go find something better to do , do not waste your
Money on this item , proper junk 🤬🤬😡
PH
Paul H.
Dire.
The brake system I purchased looks nothing like the one advertised and RATTLES! A supposed solid-state device that rattles? Cheap and nasty product which matches the non-existent customer service. Steer clear of this company, their 60 day money back guarantee is worthless as they simply don't answer emails.
KS
Kevin S.
No Support Post Purchase !
None existent customer support, several emails sent but ST2 only reply pre-purchase. Indicator unit and require drastic modifications (dismantle Indicator switch to remove parts and fudge with foam pads) that void any warranty you may have. Reviews state brake unit not as reliable as suggested so not fitted either. I’m trying to return both indicator and brake units for refund but finding it impossible.
GC
Gary C.
DO NOT BUY!! ST2 not interested if your unit is faulty!
Update ** They are still not interested in my faulty unit despite my best efforts, and seeing as they are based in Slovenia I'll not waste my time contacting trading standards. Money down the drain which I will unfortunately need to put down to experience.
Disgusting service, disgusting company. DO NOT BUY FROM THESE SCAMMERS!! ***
I received the unit five days after ordering, which was excellent. I fitted the unit upside down as per flasher mode, which I'd seen on various YouTube reviews. The brake light stayed permanently on. After contacting ST2 via email I received a reply around 48hrs later.
I was told I had a Mk3 version and mounting upside down no longer applies for flashing mode and the unit should be mounted logo side up as the flashing mode is now automatic according to the severity of braking sensed.
Now in fairness, the instructions didn't say to mount the unit upside down like the videos I'd seen of previous versions. So that was my fault.
However, the instructions make no mention of it being a Mk3 or any flashing modes now being automatic either so..How are you meant to know?
I replied to the email, highlighted my reasons for the confusion, thanked Philippe for his reply and wished him merry Christmas.
I received a reply 48hrs later with Philippe acknowledging the lack of information in the instructions, promising to fix it for future buyers and he wished me a merry Christmas in return.
Now. Before receiving that reply I'd since mounted the unit correctly. My brake light did nothing but flicker. I tried mounting on various surfaces on the bike, using the cable ties, using thick double sided anti vibration tape, the lot. The supplied Scotch lock snap connectors also cut clean through my wires. So I had to spend extra time repairing and resoldering those. I changed the mounting angle many times to try and decrease sensitivity too but the end result was the same. Constant flickering.
I emailed Philippe about the unit being faulty. I even attached a short video to show the unit was faulty.
One week went by with no reply.
I sent the email again and four days have now passed. Still no reply.
Happy to take your money but will not accept that this unit is junk and not for for purpose!
