SpyFuReviews of spyfu.com

I've used SpyFu off and on since they started. Just had an opportunity to talk with founders and try out the newest features and was blown away!

My title should tell you how I feel.

SpyFu is a good company. I subscribed with them. However, I was unable to fully comprehend how to use their web portal. So, I unsubscribed the same day. They refunded me within a week without any hassle.

This is by far the best researching software Ive used and Ive used a lot. The interface is very user friendly. Anything you cant find or don't know how to access, there is a video available with detailed steps.

SpyFu can tell you much about your site and all those other sites that are getting results better than you!

Excellent data, unmatched anywhere else. Their new interface is great, and very easy to find my way around and get to everything.

I had recently purchased a one month subscription with spyfu and was looking for some very specific data that has been hard for me to find. The data that spyfu provided was the most extensive data list i had received since using such software. Unfortunately the specific data i needed was not showing up for me . I continued on looking for what i need through other methods. After a while i had forgotten that i set up a subscription with spyfu . I realized i was not gonna use the software anymore and wanted to cancel my subscription. I went to account settings and there was a button dedicated to canceling my service. I canceled the service and it worked instantly . They even let me have access to the site for the remainder of what I had payed for originally, which was not customary of ANY company you would normally deal with . It usually goes like "oh your canceling okay we will cut it off now and keep the rest of your money sorry we cant do anything its not in our policy". THIS was no the case here. After canceling my subscription i figured since i only used the software one time i might ask for a refund hoping that they would be able to access my account and see that i had only used it once the day i purchased it . I spoke with DANIELLE in a live chat . she responded immediately and i told her what had happend and asked if i could possibly be refunded for my original monthly subscription . She said YES of course we have a 30 day money back guarantee. Which in my experience dose'nt really mean there is a 30 day money back guarantee , it usually means jump through hoops , do a dance and write us a ten page paper on why u don't want our service and maybe we will give you half of your money back. So DANIELLE accessed my account and within 3 minutes she had refunded my original monthly subscription and made sure everything was ok so that i wouldn't be billed again in the future. She said i would receive a refund to my account within 3-5 business days and that was it. No forms to fill out NO questions asked No guilt tripping me or asking me why i wanted to cancel or have a refund . She was awesome and the customer service as well as service that SpyFu provides is TOP NOTCH. I really want to thank SpyFu for standing by there word and provided excellent service , even to people that are canceling a subscription they treated me like i was just signing up. Thank you SO much Danielle Thank you SO much SpyFu for standing by your word and providing great service ALL around.

This has saved me so much money and time. Wish I could personally thanks the creators!