SpyfocusReviews of spyfocus.com

Das allerhintervorletzte an Unternehmen. Der Verkauf ist das Wichtigste und der Rest ist uninteressant. Der Kunde selbst, Kundenbindung, Kundeninteresse oder auch nur ein Hauch von Service interessiert diese unglaubliche Truppe nicht. Bitte Hände weg! Außer Sie sind sich 100 Prozent sicher, dass Sie behandelt werden wollen, wie der letzte Dreck. Ich schließe mich im übrigen alljenen an, die Probleme mit Rücksendung, Storno und dergleichen hatten: kein Lieferschein, kein Retourzettel, nichts das verwendbar wäre. Mir wurden nach langem E-Mail-Hin-und-Her 25 % vom Warenwert geboten, ohne die Ware zurücksenden zu müssen, da das laut SpyFocus zu viel Aufwand(!) wäre und die Kosten sowieso auf mich gingen(!). Das Gesamtkonzept dieses Shops ist eine ausgesprochene Frechheit. Nochmal: bitte Finger weg! Und kauft doch in bzw aus der EU - das hat mich auch wieder wachgerüttelt.

I cant award this company 0 stars but I would if I could. I tried cancelling my order immediately as I realised the cameras I ordered were unsuitable for my needs. They told me they'd already shipped. They had not. I tried cancelling again quoting my rights under the UK's Consumer Rights Act. Their reply, in the same sentence, was that my order number didn't exist, that my card used for payment had been declined and that they had already issued a refund. HUGE RED FLAGS. When my order finally arrived I refused it at the door which gave them a record that the goods were returned. They denied this despite my having evidence. I've initiated a chargeback via my bank and fully expect to win. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. EDIT: 24th June 2026. After several annoying email exchanges quoting my UK consumer rights, and initiating a chargeback with my bank, the company have issued a full refund to the original payment card. I'm not altering my rating as they were less than honest about their product and were a complete pain in the ... neck .. to deal with.

It wants a credit card number for a free membership service. Why, if its free. If you call the number for customer service, you DONT get any answer and they dont call you back. Save your money and the headache. Scam 100%

A transaction to purchase 3 MicroSD cards was rejected by the credit card company. It would appear that the credit transaction processor (CART-CHECKOUTER) is not approved because of suspicion of a scam.

This company is a total disgrace. I do Not recommend anybody purchasing anything off them. I ordered a camera and got invoiced with a load of things that i NEVER ordered. this is at best "sharp practise"at worse close to fraud. I cancelled the order within fifteen minutes but they still insisted that they were going to send what i had NOT ordered. I have reported this to my credit card disputes team and will stop the money going out. The worst service i have ever had, BE AWARE. NOT good people to deal with.

Read trust pilot before buying spyfocus

Leider kein seriöser Anbieter. Bei der Bestellung ist der Checkout so aggressiv, dass ich am Ende mehr Artikel hatte, als ich bestellt habe. Ruckzuck waren das plötzlich 4 Abbuchungen. Ich habe SOFORT widerrufen, laut Kundenservice war das nicht mehr möglich und die Ware wurde geliefert. Danach 10 Tage Hinhaltetaktiken, um bloss keine Rücksendung zu ermöglichen. Zum Glück mit Paypal gezahlt! Problem eröffnet und nach 1 Tag war alles erstattet! Also Hände weg vom Warenkorb!!!

Would give 0 stars if possible. Got charged for 2 sets of cameras that I never wanted. Was just browsing the website and all sorts of charges were made on my credit card. Reported them for fraud. My bank ended up settling with me as customer service kept giving me excuses and discounts and kept beating around the bush. They essentially stole my money as the settlement came from my bank and Spyfovus still hasn’t paid me back.