SpyfocusReviews of spyfocus.com

I ordered no customer service absolutely terrible service do not buy these cameras police will be involved in the case because I did not get my money back as they "gauranteed" and couldn't contact for return or customer service. ~Ruben Sapp

I agree with all others that this company is a shame, and scamming people. The app won't load , the cameras won't connect. And almost impossible to ctc them. Beware. DO NOT BUY THESE CAMERAS.

This company does not do returns and refunds even within the time period. Not only that, the app doesn't work and the cameras are less than desirable views. I tried for weeks to get them to respond to me for the refund and they never got back to me within the time frame of the refund then when they finally did answer my request, they said it was too late. Would not recommend this company at all.

I placed an order in May, haven't received anything, but several charges on my card! Called and they are ignorant about the order & charges.

Do not buy from this company. Returning items is a nightmare and getting refunds even worse. Make sure you followup when returning as they don’t credit when they say they will when received. I had to call after finding out product was received 13 days before. After many emails to customer service they then credited my card but not according to their policy which was crediting card 5-7 days after receiving returned product.

The App is a sham. It is full of ads and you can't get to the app without a lot of monkeying around. Then the cameras won't connect. I was worried about spyware installed on my phone because the app is so shady. My phone has been acting up ever since so I bought an antivirus for my phone to scan it. The ratings on these cameras had to be paid for because there is no way this is a 9.8. I wouldn't give it a 2! Oh and of course you have to pay to ship back as well as prove everything with pictures. I guess a scammer knows how not to be scammed!

Do NOT buy cameras from this company! I went on there website after seeing loads of adverts on YouTube and Google (can't believe they are showing these sponsored adds) clicked on a few products, next thing I had been charged for a load of things I didn't know about via PayPal. Tried to contact them right away, the response was they had already been packed and Shipped! I did manage to get refunded after I spent an afternoon hounding them with emails. From other reviews I see on here the product is total rubbish. It's simply a scam

I tried to cancel my order within 1 hour and was told it had already been Shipped, then days later told it was about to be Shipped, then told nearly ready to be Shipped, clearly blocked from cancelling - Can't be bothered to ask for Refund, as SpyFocus are clearly on the Make.. The page Top Consumer Review is so wrong can't help wondering if it is Cloned ? Warranty is added without your consent ? You will need a Memory card and WIFI, and constant charging, So it doesn't have "everything you need"... Customer Service does respond well, but their response is meaningless... Seems to me to be just a way to get people to part with your money.. All in all very misleading product ! I have received the order with 4 x Cameras, and I have tested ONE of the cameras, linking it to my home WIFI and installing the App (that tries to sell me more Product !!) - In short IT IS USELESS in fact less than useless, the battery lasts for minutes, the quality is disgraceful and the App only allows use while on the Home Network, not good for remote monitoring !! SpyFocus, YOU SHOULD BE ASHAMED of yourselves, the only good place for these cameras is the WAST BIN which is exactly where they are going - Can't be bothered to request a Refund, I am sure it will involve some misleading procedure, requirement, or cost, and frankly I do NOT TRUST SPYFOCUS !!!