SpyfocusReviews of spyfocus.com

I ordered 3 cameras mid June 2024 and when they came the first thing I noticed when I opened the box of one of them was how cheap they looked and felt. Being said I followed the very poor worded instructions to get it working. This is when I found out it would not connect to my phone which it should, (it would not connect to 5G which I've later found out other people have had the same problem). I emailed the company for an address to return the items as its advised 30 days return. I was given the address and asked to take a photo of the items and original packaging which I did and send them back with proof of postage, which I had to pay (almost £6). They said refund would be 5 working days after they received the items. When I received my statement 3 weeks later it still hadn't been refunded so immediately emailed the company to ask when the refund would be paid. I received an automated email to say the case had been closed and could not enquire any more about this refund. So as of today 24/7/2024 I am now £122 down no cameras either. I have had to contact my credit card company to try and claim my money back from the credit card company as I now have no way of contacting spyfocus. Do not touch this company, I stupidly looked at the reviews after I started having problems, I won't do that again and am waiting to see if I get a refund through my card company. DO NOT TOUCH THIS COMPANY !!!

I recently bought 3 of these mini cams and can't get any of them to work. I ve tried with my android phone and even my wife's apple phone and they won't connect to any of them to even set them up, so don't waste your money on this rubbish

Wenn man könnte würde ich -5 Sterne vergeben. Wie hier schon mehrfach aufgeführt eine Abzocke hoch drei. 4 Kameras bestellt und innerhalb 5 Minuten storniert. Trotzdem 8 Kameras geliefert und ich soll die Rücksendung auch noch bezahlen. FINGER WEG!!!! Wenn man im Bestellvorgang drin ist kann man nicht mehr zurück. Antworten nur auf englisch, obwohl Versandadressse in Köln und Rücksendeadresse in Bremen ist. Sie bestehen auf ihr Recht daß der Kunde die Rücksendung bezahlt, aber halten sich selbst nicht an die 12 Stunden in denen man angeblich Zeit hat die Bestellung zu stornieren. Innerhalb 5 Minuten storniert und angeblich war das schon zu spät, da die Ware schon auf dem Versandweg ist. Frechheit.

Received 3 of these camera's based on the social media and supposed experts reviews on line. They are rubbish. Batteries last less than a day, connectivity is poor at best and trying to sync the 3 camera's I bought is beyond me and I am very tech friendly. Beware, don't waste your money... they do not do what is advertised

I was completely scammed by spy focused. I ordered 1 camera and shipping. I was charged for 3 cameras, shipping and warranty. Why would I buy a warranty for a $40 product? Spy focus charged me a little over $140. The instant I realized what happened like 10 seconds after I hit the submit icon I tried to contact them to explain I only wanted 1 CAMERA NOT 3 CAMERAS. A total of 5 minutes have passed. The phone number said they were too busy to talk to right now. I have heard the same message every time I called. they emailed me BACK AND SAID IT WAS TOO LATE TO CANCEL THE ORDER CAUSE THE ORDER ALREADY HAD A SHIPPING LABEL PRINTED.. IT NEVER LEFT THERE BUSINESS 3 weeks ago and ToDAY THE ONLY THING DONE WAS THERE WAS A SHIPPING LABEL PRINTED AND THE ORDER WAS STILL AT SPY FOCUSED. I WOULD THAT THERE HAS NEVER BEEN A CANCELLED ORDER EVER AT THEIR BUSINESS… I could SHIP A PACKAGE FASTER IN THE 1800’s by PONY EXPRESS.. This company should be on a SCAM LIST.. TERRY L

I have minutes ago order a spyfocus camera for £39.00 as it was on offer. The receipt after payment showed completely different order with 2 additional cameras . I quickly emailed the comapany and each mail sent came back a rejected despite me sending to the address that sent me the re order details. I have also now seen 2 different receipts from pay pal which is additional products not purchased . I am extremely concern that this is a scam . I regret not reading the Trust Pilot reviews first.

Am 7.07. bestellt am 8.07. storniert, danach mehrere Anfragen die bis heute allesamt unbeantwortet blieben. Zur Funktion, keine Ahnung, einrichten hat nicht wirklich geklappt und Bedienungsanleitung auf deutsch hab ich nicht gefunden. Die wollen nur verkaufen sich aber NULL um ihre Kunden kümmern. Habe gelernt immer schön zuerst Bewertungen im Netz lesen und dann kaufen(oder auch nicht)

I cancelled my order half way through, but apparently the order still went through. i placed another order, unaware the 1st one had gone through. The amount was more than what was displayed in the checkout on my paypal. i advised them within 5 min i have duplicated the order, but they told me it was too late. Reading one of these articles, i check my paypal and sure enough all the payments were set up as re occuring payments in paypal which i had to cancel. My mastercard was then used overseas the next day.