SpyfocusReviews of spyfocus.com

I returned two cameras as they would not work. They stated the items were not received and never refunded £35.46 of the monies paid despite having proof of postage.

I purchased the Spyfocus cameras and realised I had been overcharged to what their site had advertised. I also had not received a confirmation. I decided to cancel within minutes of purchasing. I contacted Spyfocus to be told it would depend on whether it had left the warehouse. I then received a confirmation email to show I had also paid for extended warranty. I had never agreed to this. I also received an email to say it had been packed. Once again within minutes of my email. I contacted them again to be told they would contact the warehouse. It took them an hour and a half to come back and say it had already been sent, but I could return it if I wasn't happy. They are based in Lithuania. This is a scam.

Bought this item from Amazon and it was posted from China ( This should ring bells ) when I received packaging was all broken and box unstuck. Downloaded app it was full of adverts and half was in Chinese. The charge from battery lasts about 1hr so have to plug into mains permanently. 1080 it is NOT, it also doesn't have IR for night view. I could go on and on regarding this A9 camera with its promises which is a lie. It's a very cheap Chinese toy that doesn't work. DON'T BUY THIS IT'S WASTE OF MONEY.

I saw the ad on TV. Clicked on the product to see what was offered. While looking at the offers,several windows are popping up offering more product. I started to order 2 cameras and another screen popped up. While I'm waiting for the screen to clear to get back to the 2 cameras, it seemed unusual. It spinned for so long I decided to check PayPal instead. Without choosing a payment. Without choosing a quantity. Without choosing the warranty to complete the order! The spinning was the app processing 4 cameras!!! I NEVER CLICKED ON 4 CAMERAS. It added the warranty and it added the subscription. WITHOUT ME CHOOSING THEM. I DID NOT GET TO THAT STEP IN THE PROCESS WITH ANY OF THE OPTIONS AND IT CHARGES 143.71 immediately!!! EVERY OTHER ORDER ON PAYPAL YOU HAVE TO CONFIRM AT LEAST 3 TIMES BEFORE THE ORDER IS COMPLETE. Not this one. I immediately call the number listed and got someone from another company called Reach Service telling me they have to "pass a message to the company" to cancel the order. The order would be cancelled but I will get a call back. Why do they pay a service to pass messages but not customer service to work directly with their customers? It was literally minutes and I couldn't cancel the PayPal transaction. It showed completed. So why are you answering calls if you're not confirming the customer requests? I asked for a confirmation number. She couldn't give me a confirmation number for my refund request or a way to prove that I requested the cancellation. Someone would call me back today or up to 24 hours. I called back. The second lady said up to 2 days before I would get a call back. I told her that's not what the first person said. She was rude and argumentative over the details of the call. Then she hung up the phone. Great customer service. This has never happened to me with a PayPal transaction. It takes time for each step to confirm all the information before the final order. I am so angry. I requested all my money back and filed a claim. I DID NOT order 4 cameras. This is unscrupulous business. I wanted 2 cameras now I'm out 143 bucks and no way of contacting a High Tech Spy Company in 2024 with no actual direct customer service and nobody to respond to customer requests. How convenient. When you work with credible companies these issues do not exist. Lesson learned. Seriously.

Kamera auf Betrügerseite toll beworben. Als Österreichische Seite angepriesen. Sitz plötzlich nach Kauf in Litauen! Ware ist nie angekommen! Kein Geld zurück trotz Versprechen! Finger weg, Betrüger!!!!

I ordered one of the mini cameras, I believe it was supposed to cost 39 pounds roughly, when I seen the paypal receipt it was for 125.89 pounds. They ordered me 3 cameras although I only ordered one item. I read their brilliant reviews on the advert and thought they were alegitimate business, how wrong I was!!!! I then tried Trustpilot and realised by the other posts they were con men, sham merchants!!!! Well I sent them back for a full refund, this cost me 8 pound recorded. Thee days later I received a full refund of £125.89 into my paypal account, thankfully. To be honest I really didn't expect them to refund me but they did, so it was a very stressful experience dealing with SpyFocus, lots of emails and worry about being scammed etc. So to sum-up (AVOID THIS COMPANY AT ALL COSTS) They also pestered me with unwanted messages about other products they wanted to scam me with. Mr Walsh.

Unfortunately fell for the scam. I ordered them after reading great reviews in a magazine. The magazine must be fake as products are rubbish and the app is awful it keeps putting pop ups for everything but the camera. I also tried to the cancel the order on the same morning I ordered it and they said they couldn’t as it had already been dispatched. Honestly avoid at all cost I will be out of pocket by 200 pounds.

DO NOT BUY FROM THIS COMPANY. I returned the camera on 5th August. I have proven that the camera was picked up and provided tracking numbers. I still do not have my refund. I get flippant answers that there is a dispute on the order. YES, there is, they owe me a refund! Although I can see from the tracking number that Postlink state the goods are still on its way, that is totally absurd when it was collected on 5th August. Spy Focus response, they need a receipt. Postlink have not responded to my email and tell me to contact the vendor. Evri who actually delivered state to get in touch with Postlink. I am irate beyond measure!