SpyfocusReviews of spyfocus.com

Not worth it, don't waste your money. The camera charges for over 24 hours and then only lasts for a few minutes. I want to return the camera's and it is difficult.

Is it worth even one star? I too was impressed by the description of their security cameras on their site. I realised it was a fraud when the order tracking sent by their so-called "customer support" gave no precise information. Just now it says that my order has been in transit for 31 days and is still expected to arrive within one to five days. I wonder which planet it was dispatched from. These guys/gals should be taken to court and land up in prison.

Avoid like the plague. Got scammed like many others. I thought it was a genuine quality product. Got suspicious when the item didn't arrive on time. It finally arrived but after reading the comments in here I knew it was a scam and low quality to be expected..Indeed, after a difficult app installation/ set up which I hope is not hacking my phone , the camera worked but poor quality image, no sound, black and white and no image in the dark. Plus weird connection,I have no access to my own home WiFi when I am connected to "their device network". And I imagine it stops recording as soon as you disconnect from their network, or switch off your phone. Plus battery already flat after 10 minutes use. Item unlikely to last more than a few days Their "customer service" are liers with no scruples, probably AI. So pissed off at myself I didn't notice it was a fraud but moreover disgusted at such human beings setting up this fraud websites.

Like most of the other people leaving reviews, this is a scam company, clearly Chinese. Typical Chinese tactics. Hard sell, big discounts, long wait time for delivery, faulty and poor quality product. Then you have to refund the postage but they try to fob you off with keep them we will give you 35% back. Utter scam. So annoyed I fell for it. I was ripped off for about £135 for 3 cameras plus 3 extended warranties that I didn’t ask for. You can buy the same model on Amazon for about £7 each.

Still waiting for the camera to arrive. Cannot find an email contact and they charge postage and a warranty that is not evident when you first start the process. Hard sell is the name of their game as they try to upsell as you go through the process. They were recommended on a tech website which is the reason I thought they would be safe to use.

I fell for the glossy ad! DO NOT MAKE THE SAME MISTAKE I DID! The cameras took a significant amount of time to arrive, it wasn't clear they were outside of the UK. We cannot get them to set up properly and 1 won't even charge or switch on. The instructions are horrendous and in our opinion this product is not fit for purpose. We have asked for a refund and the address to return them to - at our own expense of course! Instead of giving what we asked for we were instantly offered a 33% refund and told to keep the product, Again pressing for the address to return for a full refund, guess what - radio silence! I will continue to try to make contact in order to get a full refund. Not worth the money or the effort!

This is a,scam ftom the word go. It is not from a reputable company and I would to have the money that I spent on it back.

Spyfocus needs to step up with their customer service. We were sent more cameras than what we ordered and were charged for them. Finally getting through to customer service and jumping through hoops for them, they sent the address to return them. After shipping the products and calling several times and jumping through more hoops, and after several months they finally acknowledged we had bought and returned the products and said it would be 30 days for a refund. Calling again after 30 days, they wanted a copy of the usps receipt where they were sent back with the tracking number. and after about 2 weeks we finally saw the refund on our card. The worst customer service ever.........