SpyfocusReviews of spyfocus.com

bought 2 doorbells and 3 cameras from this so called company when they arrived they were not spyfocus but (ulooka). they wont connect to the app. these item were not cheap i am disgusted how they can treat people this way i have email them on several occasions and not getting anything back people please be aware about purchasing from this company

SPY FOCUS JUST CONNED ME TO BUY PRETENDING TO BE PART OF WHICH MAG -so I bought then checked in2 mins after on Trustpilot so 2 mins later sent email to cancel --to late theyve totted up a bill over £250 of stuff i did not order !I guess no return address in uk so expensive to return if faulty-will tell Which comsumer assoc their name is used to do this as a con & fraud--Barclaycard should have a blacklist and ban fraud like this plus all card comps to stop fraud and poor quality junk --Shame on all con merchants .Amazing how quick order packed to go in 5 mins !

What I don’t understand is, why government departments do not step in and get this type of sales pitch site taken down, before so many people become victims of shoddy probably Chinese cheap goods flooding the markets. These things have been for sale for ages. I hate to think how many people have lost money. There has to be more done to prevent this sort of thing. Well done Trustpilot for publishing reviews.

Not only do they not work but ordering may also be faulty. I clicked on an offer of reduced price. The website showed my order was being processed. This happened on Christmas eve just passed. The order being processed message remained until I decided after five minutes to close the website. I believe the offer price was £19.99. After 10 minutes I checked my banking app. and noticed I had been charged £32.99 but for two cameras. I had selected only to buy one. I returned within the hour to my banking app to take a note of transaction nos. To my horror another payment had been taken for a single cam but this time saying it included warranty. This new separate charge was for £52.99. I immediately contacted the company by email on Christmas eve. A prompt reply ensued saying the items had already been dispatched. A refund of £4.99 was given regarding the warranty not asked for. I was assured that everything would be fine as the thirty day money back guarantee would still be able to be claimed. I would not go to further expense of recorded delivery as I have zero confidence in this company and don't want them to have the opportunity of reselling this junk.

I received the camera today and what a useless product. The ftycampro app is so poor I cannot connect to the camera after 5 hours of trying. Also be vary wary of the permissions that the app asks for, it wants to access your photo's, your phone settings etc. The build quality of the camera is poor, the setup is poor and I wouldn't trust anything from this company.

Ich habe diverse begeisterten Kritiken gelesen, von denen ich später erkannte, dass sie gesponsert waren. Als die Bestätigung kam, waren noch € 4,97 für erweiterte Garantie hinzugekommen, die ich nicht angefordert hatte. Versand war schnell, installieren aber unmöglich. Die „magnetische“ Halterung ist gut. Ich habe meinen Rücktritt angemeldet. Dann begann ein langer E-Mail-Austausch mit einer Reihe von sogenannten Kundendienstmitarbeitern, darunter „Patrick“, „Victor“, „Myra“, „Vanessa“ und „Nyle“ , die die Bedingungen für eine Rückerstattung darlegten, darunter, dass die Verpackung intakt sein muss, was schwierig ist, wenn man versucht hat, sie zu installieren. Ich müsste auch die Versandkosten bezahlen. Sie boten mir stattdessen eine Rückerstattung von 35 % an und ich könnte die Kamera behalten. Ich wies darauf hin, dass ich sie nicht wollte, da sie für meine Zwecke nutzlos waren. Die Rückerstattung wurde auf 50 % erhöht – ich sagte erneut, dass ich eine volle Rückerstattung wollte, und diese wurde auf 75 % erhöht und ich könnte sie behalten. Da bin ich ausgestiegen, denn für die Rücksendung müßte ich € 10,- bezahlen. Erstaunlicherweise war die Rückerstattung von € 36,- für eine Kamera am nächsten Tag gutgeschrieben. Danach eingepackt und einem Schüler geschenkt.

Absolute rubbish item, Website and its 'customer reviews' are a scam and totally false. I cannot stress too much DO NOT BUY ANYTHING FROM THIS COMPANY!

I received some cameras as a Christmas gift and have been going back and forth with their customer service for 5 days trying to get them returned and a refund. I have little confidence that when I return these items I will be refunded.