SpyfocusReviews of spyfocus.com

Besides the deceptive advertising and the incomprehensible instructions, the program then informs you that it is not compatible with 5G networks. The essentially makes the cameras useless. Not sure why this fact could have been mentioned in their ads. That is where the scam really starts, when you ask to return the cameras and get a refund. They employ a third party to handle support who apparently specializes in closing your claim without any resolution. Multiple attempts to resolve the situation resulted in a circular series of emails that promised to inform how to return and get a refund only to be told the claim was being closed due to a lack of response. Finally, after dozens of emails I was told that 30 days had passed and of course no refund or return was possible. SpyFocus has turned scamming into an art form.

I’m afraid my story echoes all the other one star reviews. After many uncooperative emails they finally agreed to refund me. They’ve sent me a return address and asked for the proof of purchase number when I post it. They even offered me 75% refund and I get to keep the cameras. The whole thing stinks and I’m not going to supply any bank details to them for a refund. They should be able to refund me on my credit card that I paid on but I no longer trust them. Incidentally, the headers on received emails read buyspyfocus.com

Add charges to your order and will not reimburse

Katastrophe ! Cameras unbrauchbar zurückgeschickt, Geld NIE ERHALTEN ! ALLES LEERE VERSPRECHUNGEN ! AUFPASSEN !!!!!

Trotz sofortiger Stornierung über PayPal konnte ich die Bestellung nicht mehr stoppen.Grund hierzu war meine Bestellung in Höhe von 80€ die in der Rechnung dann über 200€ war. Also betrug. Ich werde sofort eine Strafanzeige gegen diesen Händler stellen. Desweiteren hat mir Paypal nicht weiter geholfen.

Cameras work intermittently, batteries charge then flat the next day. Tried to contact them through 4 e-mail contacts without success. Lodged a complaint through PayPal and was turned down. Supplier goes through company in Lithuania who are also impossible to contact. DO NOT BUY THESE CAMERAS. Non contactable. Also was charged for extended warranty which I didn't request. DODGY AS HELL. Will be pursuing another avenue for refund

Beware! This is a scam! They have no customer support, they will not refund your money. Do not dare download the app and do not give them access to your phone or Wi-Fi. It is loaded with spyware. The camera does not support Wi-Fi 5. But I can guarantee you if you give them money they will not refund it.

Rip off. I have now learned not to get suckered into things based on "Best xxxxx Reviewed" articles just found on the internet. I bought either 4 or 5 of these ($129) - the directions were about as unclear as anything I ever read and I couldn't get the app to work. In the end, I'm glad, because the whole thing - camera and app seems to be a Made-in-China rip off, probably also intended to spy on the consumer.