SpyfocusReviews of spyfocus.com

hi Everyone i was also SCAMMED with these faulty products... i didnt give in....discussed my issue with the fraud department at AMEX my Credit Card providers who chased these issues up, also spoke with Consumer Rights in the uk i was originally offer a 30% discount from the company but i refused...pushed a little hard over 2 days & then full credit received.....dont give up against BAD companies like these see below my full credit dont order anything direct use Amazon...at least you are covered for issues like this..... Your refund has been issued! Order #3356DB7965 We are happy to inform you that your refund has been successfully processed. We sincerely apologize for the previous inconvenience and hope you will consider shopping with us again. IMPORTANT BILLING INFORMATION: Please allow up to 14 days for the amount to appear back on your account. If there is anything else we can help you, please don’t hesitate to contact us. Order summary Name Details Order ID: 3356DB7965 Refund date: 03/10/2025 Name: Mark Gibson Email Address Refund Amount: £143.72 We Are Here to Help If you have any comments or concerns about your purchase please feel free to contact our customer support department:

Spyfocus est une escroquerie. L'adresse mail reçoit une réponse (.me = Monténégro). L'envoi vient de Chine et rien ne fonctionne. Le retour n'est pas souhaité par le service d'assistance et la proposition est de rembourser 35% du prix d'achat. Absolument inacceptable et une grosse arnaque. A éviter donc. Regardez aussi tous les commentaires et faites attention avant d'acheter n'importe où.

I ordered the Spyfocus 3pack at least 3 weeks ago. I have not received my order and my credit card was billed for two additional purchases. I spoke with what I assume was a customer service representative but my issue was not resolved. This is in my opinion for all intents and purposes a scam. I would appreciate if someone could fix this without requiring me to jump thru a bunch of hoops. I would not recommend this seller to anyone.

This camera is absolutely useless the battery lasts 3 to 4hours if your lucky.The App is very hard to navigate along with poor instruction manual, and they claim it only takes 3mins. I have sent an e-mail asking for support 4days ago to date no response. Steer clear of this company.

If I could give a minus I would. Basically a heap of junk, tried to return and ended up with gradually rising offer to 75% refund which I took, just fed up with the hassle. DO NOT BUY

SCAM. AVOID. I NEVER WANTED THIS PRODUCT IN THE FIRST PLACE. MY YOUNG SON PURCHASED IT AND HAD MY PHONE SO WAS ABLE TO CONFIRM THE PAYPAL PIN. PAYPAL REFUSED TO REIMBURSE. SPYFOCUS SHIPPED THE PRODUCT IMMEDIATELY ACCORDING TO THEM AND SO WERE UNABLE TO STOP THE PROCESS. EVEN THOUGH I CONTACTEDTHEM 1 HOUR AFTER THE ORDER. IT ARRIVED 16 DAYS LATER OBVIOUSLY! SPYFOCUS MADE IT CLEAR THAT I WOULD BE ABLE TO GAIN A FULL REFUND. HOWEVER, THEIR WEBSITE TELLS A DIFFERENT STORY AND MAKE IT REALLY HARD TO ACHIEVE THIS. SEE BELOW. THEY MAKE THE CUSTOMER PAY FOR ALL THE RETURN POSTAGE (TRACKED). THEY ALSO DENY REFUNDS FOR ANY DISCOUNTED PRODUCTS (THEY DISCOUNT EVERY PURCHASE IT SEEMS TO ME). I DID ACTUALLY TAKE THE PRODUCTS OUT OF THE BOX AND AS YOU WILL SEE ON LINE IF YOU READ THE REVIEWS THE INSTRUCTIONS ARE NONSENSICAL AND THE TECH SET UP DOESN'T WORK. SAVE YOUR MONEY - DO NOT BUY...UNDER ANY CIRCUMSTANCES. 100% SCAM. AWFUL CHEAP CHINESE TECHNOLOGY AND A SCAM CO SET UP MAKING IT HARD/IMPOSSIBLE TO GAIN A FAST REFUND.

I bought the camera thinking it was a waste and I wasn't disappointed. It says set up in minutes. I wasted 3 hours trying to set it up. It says reset the camera by pressing the reset button. It doesn't exist. It asks for the PSK of the phone but nowhere is it provided. I never was able to connect it to my cell phone. The WiFi SSID shows up in my phone but that is it.

I wrongly took reviews at face value,all 5star of course. Camera's arrived today after 6 days,tried to set up but it wanted access to all sorts of information from my phone which I declined as I thought unnecessary but to connect cameras you had to! Whilst trying to set up I had a warning flagging up saying I had 17 malwares and would have to put an antiviras app to my phone! Cheesed of putting it politely gave it up as a bad job, Only now seen all these negative reviews will take it on the chin and put it down to a bad experience!