Spyfocus is listed under Computers & Phones.
Spyfocus (spyfocus.com) has 610 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Deborah
Absolutely appalling company, the camera did not work, then trying to get a refund is like pushing water uphill. First they offer a 25% refund, then 50% then 75% (and you can keep the camera). I said no I wanted my money back, then they want me to send it back (at my cost) with tracking before they can refund. My advice stay away from this company
Mark A.
Purchased 3 cameras, none of them will connect to wifi, they wont turn off or reset. Spent hours trying to install and still no joy, total waste of time and money, they gave me 25% refund and i kept the cameras, as i found out after purchase they come from China,watched numerous videos on line of how to connect but nothing works. would recommend you stay well clear.
Deborah P.
I have been fighting with them for a refund since 3/19/25. I have 24 emails and minimum 3 phones calls invested in this effort. Perhaps the FTC would be interested. This company is definitely a scam. Save your money and buy something else.
Deb W.
Awful company, don’t use them. If you want the product go to Amazon. Setup automatic payments, add offers and you can’t remove them!!!
LuAnn D.
They automatically duplicated items to my order. When I saw this on my bank account I called customer support to cancel. They were unable to cancel as it was out for delivery, immediately after submitting the order. Tracking number is supposed to be sent 24 hours after purchasing. Four days later, still out for delivery with no tracking number and it hasn't been shipped. I told them it's senseless to ship it when I'm going to return it unopened. Should have read reviews before ordering! I'm thankful for the negative reviews on the bad quality of the products. Now I know I won't be missing out from not opening the box when/if it arrives.
Kathrin S.
Die dazugehörige App verbindet sich nicht mit der Kamera. Ich habe um einen Rücksendeschein gebeten und mein Geld zurück gefordert. Die Mails gingen hin und her. Am Ende ist meine Bestellung mit meiner E-Mail-Adresse nicht bekannt. Ich habe dann mit Anzeige gedroht und dann kam gar nichts mehr. Hätte ich diese negativen Bewertungen eher gesehen hätte ich gar nicht erst bestellt. Leute, Finger weg, das sind Betrüger.
Juliette B.
I wish I was able to give no star and wish I had reviewed this site rather than others before buying. What an absolute waste of money. Bought 3, wasn't able to install 3 at the same time. Took me 2 days to try to install a couple. No wide screen. No night time viewing. Batteries charged for 2 days to allegedly full power. Brought one up 3 flights of stairs to install, took an hour to position. At end of process, battery dead. Can't think of anything positive to say about this product. Total scam. Total misguiding advertising. Please do not believe any positive reviews, this really is a dud product and utter waste of money. Bought to help an elderly couple but failed them with my poor choice from false review
Harald V.
Die Kamera lässt sich nicht mit dem Haus WLAN verbinden, obwohl alles richtig eingegeben wurde. Dies wurde auch schon in einem anderen Haus versucht, es war auch nicht möglich. Der Lieferant meldet sich nicht auf meine Mails, das wiederum bedeutet, dass der Service unterirdisch ist. Die App ist voll mit Werbung und nicht übersichtlich. Ich kann nur von dem Produkt abraten.
