SpyfocusReviews of spyfocus.com

I attempted to cancel my order within two minutes of placing it. I got an email saying it was already packed at their warehouse. This was on a national holiday. Their warehouse was working and was so efficient it packed an order within two minutes of placing it? If you believe that, I have a bridge in Brooklyn I'd like to sell you. They do not provide return information despite saying they have a 30 day return guarantee. Phone calls to their customer support number get put on hold for extensive periods of time and then hang up on you. Their email for contacting them is in Montenegro!! AVOID LIKE THE PLAGUE!!!

Hab leider vorher die Bewertungen nicht angesehen. Ein Fehler. Die Kamera ist totaler Schrott. Der Akku hält gerade mal 1 Stunde. Kontakt gestaltet sich schwierig. Das Geld kann man abschreiben. FINGER WEG!!!

Das ist absolut Scheissdreck! Lasst die Finger davon! Setup funktioniert nicht, außerdem wird nach der Bestellung eine extended warranty für &5,99 belastet!

Sendung kam ohne Absender.Will die Ware zurückgeben,werde aber hingehalten.Werde die Firma, wenn ich weiter hingehalten werde, bei der Polizei anzeigen und meine Kartenfirma veranlassen, das Geld zurückzuholen. Hände weg. Minderwertige Ware. Man sollte solche Anbieter im Inzernet öffentlich brandmarken.

Diese Ganoven sollten weggesperrt werden. Schrott Mist Müll. Bin leider auf den Schwindel reingefallen.

An awful company judging by other reviews - after an attempted break in locally - I rashly did a google search by review for outdoor security cameras - foolishly I took what I thought was a 9.8 review on Trust Pilot as read on their advertisment and ordered 3 cameras at a cost of £110.92. On further invesigation (doh) found the genuine reviews on Trust Pilot at an abysmal score of 1. Emailed almost immediately, but was too late? Now going through PayPal Resolution Centre - will return unopened at my cost and will expect a full refund. This company turns over around 74 million according to research - million dollar question if I receive a refund?!

When I noticed that the company had double charged me on some of the items I chose I cancelled the order right away. They stated that it had already been shipped which was a total lie since the only email I received was one that the shipment would be delayed because of my location. I have never received an email stating it has been shipped with a tracking number, which is the option I chose. The company is refusing to cancel the order and just stating I can accept the order and return it. This is not acceptable since they did not even address the double charging of the items. Thanks to this review group I will have enough evidence for the credit company to get my charges reversed.

Returning a camera has been difficult, frustrating, annoying. The company uses a process designed to make you give up. Initially through a series of robot emails I was offered the chance to keep the cameras and be refunded 25 % , then 50% and finally 75%. Persisting I was generously offered a full refund... 19 days after returning cameras by recorded/ signed mail I again had to go through a futher arduous robot generated email trail to finally recieve a full refund as is a legal requirement. My case had been closed...so I had to reopen! The only reason I was successful was through extreme persistance. Returning goods should be simple and uncomplicated. Spyfocus should be ashamed and embarrassed by the way they operate.