Hector P.
Dishonest business
Dishonest business, Scandalous don't waste your time or money,Just Another Scam,Subscription required for garbage to work.I gave them a star only because I couldn't leave this review otherwise.
Spyfocus is listed under Computers & Phones.
Spyfocus (spyfocus.com) has 610 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Hector P.
Dishonest business, Scandalous don't waste your time or money,Just Another Scam,Subscription required for garbage to work.I gave them a star only because I couldn't leave this review otherwise.
Mary R.
What a waste of time and money. This company are sending out poor quality cameras with inferior hardware and the app is non existent. Charged for an unrequested warranty too. £92 down the drain. Tried to get a refund was offered a partial refund on the 7th of July now on 9th September and several emails later no refund. Scammrs!!!!
Joerg S.
Selbst 1 Stern noch zu viel. Warte immer noch auf die Rückerstattung. Produkte wurden zurückgesandt, da keine Installation möglich war. Nur ausreden per E-Mail obwohl der Eingang der Rücksendung bestätigt wurde. Angeblich empfiehlt auch die Allianz Versicherung die Kameras. Wenn das wirklich von der Allianz unterstützt wird, eine Frechheit. Anfragen laufen hier!
Peter G.
Wir raten dringend von einer Zusammenarbeit mit diesem Anbieter ab. Die zugesagten Lieferzeiten werden nicht eingehalten, und ein Umtausch von Waren wird verweigert. Zudem wird der PayPal-Käuferschutz nicht anerkannt. Die Qualität der Produkte ist völlig unzureichend.
Franz
Warte seit 8 Wochen auf Rückzahlung
Ulrich H.
Dieses Unternehmen ist höchst unseriös. Das Rückgaberecht wird unterlaufen indem die Email-Adresses nach Lieferung online nicht mehr erreichbar ist. Leider konnte (wollte?) auch Paypal nicht helfen. Ich kaufe jedenfalls nur noch bei anerkannt seriösen Händlern und nicht irgendwelchen obskuren Chinesen.
Mitch M.
I ordered the cameras and memory cards. I wasn't happy and asked to return. They offered me a 50% refund to just keep everything. I wasn't happy with that so they offered me 75% off to keep everything. I asked for a bit of time to work on them some more. I quote their response, "No rush at all, Mitch - take your time. I'll be here whenever you're ready to pick this back up." Today I said "If the 75% applies to both the cameras and memory cards I'll accept that, thank you." Victoria's response was "Thanks for getting back to me, and I appreciate your patience. I've taken another look at order #64C9BB6DE2, and unfortunately I have to share some difficult news: it was delivered more than 30 days ago, which places it outside our 30-day return window. Because of that, I'm not able to issue a refund on this order - including a partial one. I'm sorry for the disappointment, and for how long this has been left hanging." She continues to respond in the same way to multiple complaints about saying I could take my time. The cameras don't work and they have zero customer service.
Archer, L.
They offered me a refund if I cancelled the dispute through PayPal but it never arrived. Many emails sent with no resolution