SpyfocusReviews of spyfocus.com

Sehr undurchsichtige Geschäftsgebaren. Es fing schon bei der Bestellung von 3 Kameras an. Ohne einen vernünftigen Warenkorb wurde meine Kreditkarte plötzlich 3-fach belastet. Stornierung der Bestellungen unmöglich. Ich erhielt dann insgesamt 10!!! Exemplare. Der Support ist ein Witz. Mir wurden drei Angebote unterbreitet. Wenn ich die Ware behalte. 1. 25%, 2. 45% und dann 70%. Ich habe 90% verlangt, worauf mir endlich eine rücksendeadresse in Bremen mitgeteilt wurde. Die Rücksendung wurde umgehend veranlasst. Einen Teilbetrag wurde mir bis heute erstattet. Ich habe eine rückerstattungsfrist bis 20.5.26 eingeräumt, danach werde ich Strafanzeige wg. Betruges erstatten. Bleibt zu erwähnen, dass es sich bei den minikameras offensichtlich um billigware handelt. Finger weg vor diesem unseriösen Anbieter !!!!

Werde Anzeige erstatten keine Kommunikation in Deutschland. Email angeblich nicht verknüpft. Kamera wie bei anderen schon beschrieben nach kurzer Zeit runter.

The product did not work as advertised. Difficult to set up and when contacted to return product , company email refused to accept same. When contacted for a refund, the company claimed the 30-day period had lapsed even though they were informed of the non-working product a week after it was delivered. All in all, a big scam!

Have paid around $200AU for 3 cameras. Nothing was delivered , no knocks on the door by a courier, no delivery card in my mailbox. No tracking info provided. All of my emails got robotic or AI generated replies. Requested refund, no reply

Habe Anzeige erstattet, wie von den anderen Betroffenen schon ausreichend beschrieben. Wollte den Kaufvorgang abbrechen , ging nicht zu spät. Geld wurde von meiner Visa Card abgebucht, obwohl ich noch nicht mal eine Bestellung aufgegeben habe. Unglaublich!! Es müssten alle Strafanzeige stellen.

I ordered the cameras based on ads that showed the camera as an A+ and showing it easy to set up and start using. These ads are very misleading. I was able to get one camera paired with my phone using an old 2.5G network but the app had so many popups that it was unusable. It was obvious that this was not the product that was advertised. The phone number on the credit card statement was not in service. Email was the only way to contact them and they won't even talk to you about a return until you take a survey which I now suspect allows a virus onto the computer. At first, I was told there was no order under my email. After I gave them the confirmation number, they offered to give me 25% back. Then 50%. Then 70% all the while I told them that my internet is 5G and these cameras don't run on 5G. (They don't tell you that upfront.) I copied all these emails and filed a dispute with my credit card company.

Bei der Bestellung einer Minikamera waren auf der Bestellung auf einmal mehrere andere Artikel aufgelistet. Keine Möglichkeit zur Korrektur. Sofortige Stornierung wurde abgelehnt. Sehr unseriös, Betrug ist offensichtlich.

I bought 2 mini cameras, but also was charged for duplicate unauthorized purchase of same order...which I tried to cancel within 15 min, even though website said it's possible to cancel in an hour, but I was not allowed to cancel it claiming that order was already submitted, and from support team I was told I have 30 days to return them, same day when they arrived I sent email about return but their policy is "unopened and unused" so if any issues arise, people get stuck with product, to try them you have to open box and use them...to set them up it's impossible, APP is in Chinese, a lot of pop us, confusion with registration, I was thinking to register for free membership, but realize it was membership for LA paper, some music app, etc. I had to cancel my credit card because I thought card might have been compromised by putting # and info... simply put, junk, junk, junk...don't buy, to get a refund customer have to pay for shipping and it goes to china so I received refund of 25% which would hardly cover shipping and then worry that package got lost and I still would get stuck with product...