K K K.
Scalable product and quick responsive…
Scalable product and quick responsive support
Response from SpurSep 3, 2026
Thanks! Our success team is the biggest and the most disciplined one 🫡

Spur, a Meta Business Partner and Shopify Partner, is a multi-channel AI agent for marketing and customer support on WhatsApp, Instagram, Messenger, email and live chat. It helps businesses sell more and support better.Spur's AI agents answer customer questions 24/7, recommend products, track orders and qualify leads. When a customer needs a person, the AI agent hands the conversation to your team in the same inbox. Every conversation lands in one shared inbox for your whole team, including your Gmail support inbox, where the AI agent can reply too.Send broadcasts on the official WhatsApp Business API, build customer segments, collect details with WhatsApp Flows forms, sell with catalogs and payments, and take WhatsApp calls. For online stores, Spur automates abandoned cart, cash-on-delivery confirmation and COD-to-prepaid messages, and sends shipping updates through Shiprocket and Shipdelight. On Instagram, Spur turns comments into DMs and replies to people who message you from Click-to-Instagram-Direct and Click-to-WhatsApp ads.You can also connect Spur to Claude or ChatGPT and ask it to build segments, write templates, launch broadcasts and more. Spur integrates with Shopify, WooCommerce, Razorpay, Shiprocket and many more.Start with a 14-day free trial, no credit card required.
Spur (spurnow.com) has 11 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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K K K.
Scalable product and quick responsive support
Response from SpurSep 3, 2026
Thanks! Our success team is the biggest and the most disciplined one 🫡
admin A.
Awesome people, with awesome support
Response from SpurSep 3, 2026
Thanks so much team! Hope your team is scaling well with our AI agents 🚀
Sahil M.
not a good support team
Response from SpurSep 3, 2026
Hi Sahil, thank you for sharing this feedback. You were right to expect consistency between the free trial advertised on our website and what was communicated during the demo. We’re sorry our explanation made it seem like you would receive no support unless you committed to a longer plan. We’ve reviewed the conversation with our team and improved how we communicate the difference between the self-serve trial, chat support, and guided onboarding. We’d be delighted to welcome The Wellness Shop back for a personalised demo of Spur, focused on your scale and use cases, with no pressure to commit. You can choose a convenient time here: https://spur.so/demo We’d genuinely value the opportunity to help your team evaluate Spur properly.