Sprout SocialReviews of sproutsocial.com

My experience with Sprout has been nothing but disappointment, frustration and financial burden. First, the service is EXTREMELY expensive, especially for agencies providing social media management to their clients. I was promised in my sales meeting that I did not need to have a separate user account for each client (An additional $399 USD PER MONTH - PER USER) because I could use the external approvers feature which was included with the professional plan. Got talked into signing a 12 month contract like many others and only afterward did I find out that they only allow 3 external approvers for the whole account. Completely different than what I was told in the sales meeting. I've used a lot of Social Media Management softwares and honestly I don't find Sprout any better or more beneficial than the other options, it's just 10X the price. I'm locked in with this horrible company for another 10 months, and I'm making it my goal to warn as many people as possible to stay away from this company.

Avoid trying this platform at all Costs it’s a complete scam. They hold your card and do not delete - charging over £250 a month without being able to speak to anyone - just getting passed from pillar to post.

Big scam sproutgigs Fraud, they took my money and I have jobs

I was scammed by one of your agents... I was told to deposit money into the app and do a few tasks and then I got a small profit on it but then I was asked to do a bigger deposit and when I did everyone linked to the site/app just suddenly disappeared and went silent, deleted there's accouny so I have no way of getting g my money back... I think you guys are really disgusting taking peoples last few cents out of there pockets... I thought I could give my family a good Ramadan but instead,because of the tagger site/app, we can barely break our fast with something nice at all...

Complete scam. They write ai-written emails based on your profile keywords making it look personal. Scary.

Lures you in with a test for free, but you still have to enter your card number and of course you are promptly charged 99.95 dollars without any result or test. This is no way to win customers and no trust, I was so foresighted and blocked the card beforehand, as such offers usually lead to a debit even though a free test was promised in the advertising.

As seems to be common practice nowadays, they make it a complicated pain in the ass to cancel. Claiming that it is so easy to do by simply clicking a "deactivate" button - but all that does is get an email sent to you to discuss the account with a "success team" member. I am so over companies pulling these tactics. They also raised the prices, making this a completely non-competitive option compared to similar products. Won't be coming back.

This company never informed us that we could only end payment YEARLY. So, this will now cost us $1680 dollars! FOR NOTHING!