SprinlySprinly prepares and delivers ready-to-eat, 100% plant-based meals straight to your door each week. We pride ourselves in delivering a meal that is honestly nutritious, which is why we work with a team of nutritionists who approves every meal before we serve it. We focus on using the highest quality, nutrient-dense ingredients that are gluten-free, vegan and vegetarian. In addition, our meals are low in oil, low in sodium, and never include any refined sugars, artificial ingredients or preservatives.Inspired by flavor and perfected with nutrition, Sprinly was founded in Spring 2016 with the intention to deliver incredibly nutritious, convenient, and delicious meals straight to people's homes. Our chefs and nutritionists are constantly innovating with new recipes, and we're striving to change the way people think about plant-based meals.
Sprinly (sprinly.com) has 495 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Robert H.
AMALFI LENTIL BOLOGNESE came with damaged sauce package which left many pieces of plastic in sauce. I had to throw it out. That’s approximately $20 in the trash. Rest of meals are okay, so far.
Response from SprinlyJan 12, 2023
Oh no, Robert! Thanks so much for bringing this to our attention, and I'm so sorry to hear about this. I will absolutely ensure things are made right for you!
Hopeful N.
Packing is great. Food is not flavorful in the least bit. We have been so sad about the meals.
Response from SprinlyNov 3, 2022
Hi there, I am so sorry to hear that you did not enjoy your meals. Your thoughts are incredibly helpful as we continue to work to improve Sprinly, so we appreciate any and all feedback. I have passed your feedback to the culinary team so we can work to improve in the future! I never want you to have anything less than a perfect experience with Sprinly, so any additional feedback or insight you can send our way will be used in updating and expanding our recipes. Again, I am incredibly sorry that you did not enjoy some of your meals, but I hope you can at least enjoy a few of the meals you have! Please reach out if you have any questions or concerns- I am happy to help! Thank you so much for your continued trust in Sprinly! 😊 Warmly, Em
Shelley E.
The food was inconsistent. Some meals were delicious, other were throw aways. THe biggest problem is the customer service and delivery service. Meals came broken open, spilled and covered in the chemical ice slime. Also, there is an outrageous anount of recycling material. Customer service takes weeks to respond. Would not recommend this.
Response from SprinlyAug 29, 2022
Hi Shelley, Thank you so much for taking the time to give us a review. I am so sorry to hear that your Sprnly experience has not been the best. We always want it to be a positive one! We are still a small team, trying to do the best we can. We have weekly meetings to talk about issues like cracked cups or subpar meals due to transit and even customer service response delays. We are aware that this does happen, and while not frequent, we definitely want to make sure we can find solutions fast and make sure going forward the issue is resolved. We started to pouch most of our sauces which has helped tremendously! We are also speaking with our list supplier about the lids not fitting because we've seen this happen too many times over the past few weeks. In fact, we sent a sample of their lids back to them, along with some photos from a handful of other clients, and they are analyzing those lids now. We're even asking for a new lot of lids to be shipped to us right away, so hopefully, you'll see this issue eliminated very very soon. In the meantime, we're rubber-banding a variety of meals that this has happened to, and we're hoping that this takes care of the problem in the interim. We would love the opportunity to send you meals, free of charge so you can give us another try! Would this be something you are interested in? I can even make sure you get meals next week if you let me know by Thursday at 11:59PM EST. Look forward to hearing back from you and we hope we get another chance to impress you. Thank you so much for your honest feedback, it truly helps us learn and grow! We appreciate you, Shelley! Kindly, Rachel
Ellen E.
Food tasted terrible. It was impossible to cancel the next order. I ended up throwing it out.
Response from SprinlySep 15, 2022
Hi Ellen, Thanks for taking the time to leave us a review. I'm so sorry to hear that you have had such a bad Sprinly experience. We always want you to have a positive one. I took a look at your subscription history and it looks like you had two charges for two orders before you cancelled on Aug 1. The last charge was on July 27 for meals that came the week of Aug 1. Our Culinary Manager is often reviewing recipes and comparing them against our client feedback so that we can make improvements. We would love to know what meals you did not enjoy. I'm so very sorry that the flavor wasn't to your liking. There are a few dishes myself that I got and I tossed them because I just was not a fan, so I totally understand where you are coming from. Taste is so subjective so it's hard to cater to everyone but we always want to make sure we are improving! Look forward to hearing back from you. Kindly, Rachel
Lenora W.
Too many greens for me, but there was good flavor. I was very hungry all the time, believe I need more protein.
Response from SprinlySep 15, 2022
Hi Lenora, Thanks for taking the time to leave us a review. I'm so sorry our meals were not the right fit for you! Our meals vary in protein, carbs, and calories and this is always available to view online. Some of our clients also tell us they add their own ingredients to balance the meal for the fish- and meat-eaters in their lives. I'm happy to point you in the right direction to view our menu selections and nutritional information so you can see more for yourself! From sprinly.com tap or click on the "Menu" link at the top of the page to view our next several week's menus. Then tap on any of the images to view the ingredients and nutritional information! We are in the process of revamping our current menu and developing new recipes and there are a few new meals coming out in the next few weeks actually. I hope we get the chance to serve you again! Kindly, Rachel
customer
I’m sorry but it just came down to flavor and taste for me. I cook vegan at home and was wanting to not cook so much but this isn’t a replacement for us and I only lasted a week. It’s also very pricey for not being super delicious. I ordered a lot of meals so this review is based off tasting the entire menu for the week.
Response from SprinlySep 15, 2022
Hi Caren, Thanks for taking the time to leave us a review. I'm so sorry to hear that you have had such a bad Sprinly experience. We always want you to have a positive one. Our Culinary Manager is often reviewing recipes and comparing them against our client feedback so that we can make improvements. We would love to know what meals you did not enjoy. I'm so very sorry that the flavor wasn't to your liking. There are a few dishes myself that I got and I took a few bites and tossed them because I just was not a fan, so I totally understand where you are coming from. Taste is so subjective so it's hard to cater to everyone but we always want to make sure we are improving! Look forward to hearing back from you. Kindly, Rachel
lisa S.
Too much Asian seasoning.
Response from SprinlySep 15, 2022
Hi Lisa, Thanks for taking the time to leave us a review. I'm so sorry the meals weren't the right fit for you! Our Culinary Manager is often reviewing recipes and comparing them against our client feedback so that we can make improvements. We would love to know what meals you did not enjoy. I'm so very sorry that the flavor wasn't to your liking. There are a few dishes myself that I got and I took a few bites and tossed them because I just was not a fan, so I totally understand where you are coming from. Taste is so subjective so it's hard to cater to everyone but we always want to make sure we are improving! Look forward to hearing back from you. Kindly, Rachel
Liz S.
Food is fresh and needs to be eaten ASAP! If not eaten immediately, it goes bad. I believe organic flash frozen at peak of nutrition is a better way to go. Do not delay eating these meals, threw many away.
Response from SprinlySep 15, 2022
Hi Liz, Thanks for taking the time to leave us a review. I'm so sorry to hear that you have had such a bad Sprinly experience. We always want you to have a positive one. Our meals should definitely be lasting you 5-6 days after delivery, so something is not right here. Can you let us know what meals went bad early and or if your meals were not arriving cool and fresh? This is so distressing to hear, I can only imagine how frustrating this has been for you! The summer has really tested our packaging and insulation 😥 I totally understand why you canceled your subscription, but I would really like to give it one more shot! Whether this is a shipping issue, or if someone on our Box Packing line has gotten sloppy, I am reporting this to our Logistics and our Operations Managers to resolve this for you, and for any other client who may be experiencing these issues this summer. I wanted to let you know that we can actually switch you to an even more expedited shipping for the warm summer months so that your meals are shipped overnight. This way, we can always guarantee you receive your meals fresh and cool. We're happy to do this at no additional cost to you so you can enjoy our delicious meals! Please let me know if this is something you would like to try, I truly believe that you would enjoy continued meal deliveries. Just let me know how you'd like to proceed, and I'll do whatever I can to make things right for you. We appreciate you! Kindly, Rachel
