Springboard CXCaring, empathetic, kind, and super knowledgable team members who feel in-house without the overhead! Canada and USA-based moms who bring incredible skills to the table, not just good email writing.
Springboard CX (springboardhq.com) has 108 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Emin
The Springboard team came in and got to work in rapid time. Helped with our huge backlog of tickets, gave us guidance on processes, and continue to help with our overall CX. Couldn't have asked for more! Very excited to partner with the Springboard team knowing our CX is taken care of!
Jeff R.
Nikita and the springboard team were quick to grasp the technical knowledge behind our products and deliver top-end support to customer inquiries.
Kali S.
Best ever customer support team :)
Alex
It's always a delight working with their associates!
Charlotte L.
Amazing customer support, great skillset across the board and a very friendly and lovely team. Amazing communications!
Kristine F.
Jonathan and his team have been such an incredible support to our small but quickly scaling team. They are responsive, detail oriented, and focused on delivering satisfaction both to us and our customers. Really so thankful for them!
Megan G.
Everything you could hope for in a CX team. As a small business owner doing it *all* myself, Springboard came through a word-of-mouth recommendation at the perfect time. The team listened to my concerns, held my hand through the onboarding process and really hit the ground running. Communication with the entire team is top notch. Always available, responds within seconds and, beyond that, are just kind and delightful people work with. Springboard has been a welcome and worthwhile extension of our team.
Aryana
Working with Springboard has been an absolute pleasure. They go the extra mile to provide feedback and suggestions on how we can improve, along with assisting us in creating a positive experience for our customers efficiently. They're incredibly flexible and adapt quickly to any changes or requests we may have - I highly recommend working with Springboard!
