Springboard CXCaring, empathetic, kind, and super knowledgable team members who feel in-house without the overhead! Canada and USA-based moms who bring incredible skills to the table, not just good email writing.
Springboard CX (springboardhq.com) has 108 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Mathew
I had been rotating through freelance customer service agents for a little over a year when I came across Springboard and met Denise. Honestly, I am so glad I found them! Aside from the pricing structure making a lot of sense to me, the service has just been remarkable. I feel like Denise treats my customers as she would a friend, which is exactly what Mighty Gum is all about.
Tate
Denise is saving me 10 hours a week and we have had nothing but positive feedback
Kimberly R.
Denise and Jen are such great help during our busy days, especially during the holiday season. We are a very small team and our inbox can great crazy at times so having them readily available to jump in is so convenient. :)
Mike
These guys took over my customer support and allowed me to go back to growing my business. Cannot recommend them highly enough!
Kaitlin S.
Such a great team, can't thank these guys enough for how they've handled my business customer service inquiries. Thanks again for everything!!!!!!!!!!
Cornelious R.
Hands down the best company to work with. We onboarded in Q4 during the pandemic. Shipments were delayed and everyone wanted to know what was going on. These guys did not shy away from the task and tackled it head on. Not only did they help us get on top of our customer service issues, they setup a system for us to work more efficiently and to build upon.
Nicole B.
Amazing partner to work with!
Nader H.
Since I started my e-commerce business 1 year ago, I was having trouble keeping up with all my customer inquiries. What a HUGE difference when I brought on the Springboard team. I have so much faith and confidence that any customer inquiry that we receive is handled in a very timely and professional manner. Thanks again Jonathan and Team, you guys rock!!
