SpreetailReviews of spreetail.com

Deutsche Gesetze wie z.B. die Gewährleistungspflicht werden einfach ignoriert. 3 Monaten nach dem Ebay Kauf war mein SUP Board defekt. Händler willigt zunächst eine eine Rückerstattung zu schicken. Dann stellt er fest, dass das bei Ebay nach 3 Monaten nicht mehr geht und sagt dann dass sie nichts erstatten weil Garantie ausgelaufen ist? Was denn für eine Garantie, die nach 3 Monaten ausläuft? Mehrmals den Händler darauf hingewiesen, dass er Gewährleistungsverpflichtung von 1 Jahr hat - wurde alles einfach ignoriert und nicht darauf eingegangen. Stellt sich einfach stumm. Ich überlege die Verbraucherschutzzentrale einzuschalten oder einen Rechtsanwalt. Wer hier hilfreiche Tips hat, bitte melden.

I ordered a bike carrier and was told there were a 30 day free refund. I sent them the unused item in its original box and every single piece of it was there. I had been in contact with them and there was no mention of a restocking fee at all.After they receive the item, they told me they were taking $105.65 for a restocking fee and claim there was damaged I have photographic proof there was no damage I do not recommend ordering from them.

Returned an unopened product, same day I got it, I returned it withing a few hours, it said 2 day at the time of purchase, so assumed it was shipped from Amazon, looks like it was not, it was from Spreetail instead, easy for people to get tricked. They claim they got the package, even though Fedex said not even delivered to them yet, then they gave a 50% refund saying the item was damaged, I have proof of the image before and I asked them for image proof to which they declined to provide. They are trying to use a loop hole in Amazon's return policy to charge people, do not trust or purchase from this company. Update: Called the phone number, just spoke to someone from India, saying they can't do anything because they are just a call rep, still am at VERY large loss. Going to report them to Amazon about their practices, so many people here got tricked just like me.

Do not use this company. I purchased an Intex Dura- Beam inflatable Mattress through eBay which was faulty on first use due to a leak in the pump seal. Despite numerous emails via the eBay messaging service and a formal complaint pursuant to the Consumer Credit Act direct to the company with a follow up they will not engage other than referring to their 30 day returns policy. They are ignoring basic consumer rights refusing a replacement or refund and have not dealt with the complaint. Avoid purchasing from this company at all cost

I purchased an item on Amazon but returned it unopened. Spreetail charged a 50% restocking fee without a specific explanation despite no mention of a restocking fee in their return policy.

If I could rate 0 would do so. Bought through eBay product not delivered and seller put onus on me to chase delivery firm. Unacceptable. Avoid ++

Prompt & detailed reply

Spreetail has opened up new markets for us and made us more competitive in our existing markets.