Jessica S.
Very grateful for Spot
Very grateful for Spot! My cat just had an emergency and it was really easy to submit my claim. I was really surprised at how fast they processed it and got me my reimbursement. I thought because it was a large amount it would take longer but it didn't. Less than a week. My only complaint is that you can't change parts of your plan after you've already made one. This experience made me realize I need to change my annual refund limit, but, even at a new year you can't change it. I'd have to cancel and make a new plan.



