Spot Pet InsuranceReviews of spotpet.com

I pay the highest rate/most coverage. Was denied an entire claim for getting my dog neutered with no explanation. Cant get ahold of anyone VIA their phone and cant find anywhere to be able to cancel the plan on their site. Also this is the only place that I can find to write about my experience and warn people. You just try to look out for your pets and this is what you get.

Well I never received my gift card . So can I get it sent to my new address. 1308 Flower St. Apt.A Bakersfield,Ca.93305. Thank you

I purchased pet insurance in May and have not heard anything from Spot Pet Insurance. I have called several times and I get a voice message. Everyone is in training.

The refund process was unsatisfactory. It took a while to get the money refunded and when it finally did, the report was not clear on which amount were not eligible and why. I also already wrote this review before but right before I submit it disappeared so everything I have been trying to do has been time consuming and not easy. I did not seek more clarification from customer service cause I have been experiencing delays in everything and it’s a waste of time.

It's been 15 days since signing up. Feeling a bit unassured. I could not get my police number to create an account. The website to manage my account is broken. An the number given for help is out of service.

I signed up for insurance, waited 3 weeks for it to kick in, after it did and I brought my cats in they took multiple weeks to “review my case” then ultimately didn’t because they called my vet and said my animals must’ve been sick before. Pretty much they will go out of there will to not pay/help you at any costs. Waiting multiple weeks while paying 2 months insurance to find out they’re actually useless. Don’t get scammed by these guys. Ps they literally had sinus infections something small, imagine if your animal really got hurt! I told them my cats were sick while signing up and they didn’t say anything. Can’t stress enough how money hungry these losers are.

Horrible pet insurance!!! You have been warned! You will never see single dollar. We put a claim on for our Puppies foot. He had a small lesion on the top of his foot from licking it. Our puppy had never been into the Vet for this issue or anything like it. We sent in our claim and got a letter back saying we had been denied. We called the company and they said that it would take months to look into the issue. Meanwhile they were taking our $40.00 per month. Months went by and still nothing. Finally cancelled the insurance. What a complete scam! They need to be sued for what they are doing to people. How is this even legal?

A dental cleaning was deemed as pre-existing by SPOT. This is ludicrous! How can a cat have a pre-existing dental condition when his teeth have never been cleaned? I was reimbursed $100 of $1500. Now Spot keeps sending Amazon GC codes with no explanation of how to use them. I will not be a Spot customer much longer.