Lisa B.
SPOT to the rescue 1,200 miles from home!
I am so grateful for SPOT insurance and their support people. My dog and I are 1,200 miles away from home helping to care for my terminally ill sister. “Q” had a bout of bad diarrhea within a few weeks of being here needing some tests and a month later had a corneal ulcer that needed a surgery procedure. When I submitted the paperwork for his eye I remembered the visit for his poop problem and submitted that a day or so later. I had planned to call SPOT to give them further information as I didn’t have “Q’s” records with me. He saw a local Vet and then a specialist for his eye. I felt this may need some explanation as we were so far from home and using 2 new Veterinary practices here. With everything going on and trying to be with my sister and family I hadn’t called yet. Then I received 2 emails advising my claims had been paid! That, in itself, was a major relief. With trying to be present for my sister and family and caring for “Q”, this was a load off my mind! I’m retired with a fixed income and being able to pay back my credit card immediately for these expenses is a huge relief. Thank you to SPOT and their team for a quick response and much needed relief!
Response from Spot Pet InsuranceAug 1, 2024
Hi Lisa, We’re so glad you had a positive experience and got your dog the help that he needed! Wishing you happy wags! ~The Spot Family 🐾