Spot Pet InsuranceReviews of spotpet.com

Spot screwed me. I selected preventative care for all three of my pets. Somehow, Spots website glitches and removed the preventative care from one of my pets. I noticed their error after I spent nearly $800 on preventative care at the vet, and Spot refuses to correct their mistake. Now I’m on the hook for this $800. There was no point in buying this insurance and now I’m financially ruined. To hell with Spot, they screwed up and won’t take responsibility, and now I am financially screwed

Takes a longer than what they say to even process claims it gets stuck in processing and they say a certain amount of days and it does not work that way

Send too many emails.

No help idk what

My dog has Spot Pet Insurance. I keep very good care of my dog. She had been diagnosed for head allergy in July 2018. The latest allergy related visit was in September 2020. I took her to vet for a paw issue in January 2023. The vet assumed it was allergy (vets are not very good at diagnosing in the first place, he was suggesting all kinds of things....). This is full 3 years+ after the previous allergy visit (on the forehead). Spot Pet Insurance denied my claim for this sick visit, as it is pre-existing cause. Excuse me? How is it pre-existing? I have kept my dog healthy for three plus years. I am flabbergasted how poorly this pet insurance covers anything. It certainly denies all the sick visit claims. Useless insurance to pay for! DO NOT GET SPOT PET INSURANCE! Addition on 3/6/2023 after reading Spot Pet Insurance's response to mine: This system does not allow me to post below the BS response from Spot Pet Insurance. They are pretty much a scam. The response makes the reader think that they actually will do something about the issue. THEY WON'T! I wrote my review after speaking to their rep on that phone number their posting lists below. HORRIBLE INSURANCE! I DO NOT RECOMMEND ANYONE TO GET SPOT INSURANCE. THEIR RESPONSE TO THIS REVIEW SHOWS THEIR IGNORANCE AND TRYING TO LOOK GOOD FOR OTHER POTENTIAL CUSTOMERS. THEY WILL DO NOTHING EVEN IF I CALLED THE NUMBER. IT IS ALL DAMAGE CONTROL FROM THIS BS PET INSURANCE COMPANY. DO NOT GET SPOT PET INSURANCE! SCAM!

The effective date after purchasing insurance is way too late. I incurred $4,300 of vet bills after my dog became sick with parvo 3 days after paying for a full year of insurance. $0 reimbursed.

I havent received any information regarding this pet insurance that I have started paying for.

LIARS!!!! Your customer service reps DO NOT disclosue the annual fee and it’s a big surprise when 1200$ comes out of your account. Absolute fraud