Spot Pet InsuranceReviews of spotpet.com

I chose SPOT because of the sliding deductible/reimbursement/price. It allowed me to get the most value for my money. I also chose SPOT because they also offer Health and Wellness benefits and I just adopted a 4 month old. I have saved thousands of dollars, my puppy had to have knee surgery, and the claim process is so easy and streamlined through the app, even this old Luddite can do it. The best part is the speed of the claim process. I have always received my reimbursement within seven to ten days.

The service is fantastic, refund process is fast and easy. Agents are so kind and helpful. I was most grateful when they assisted with the passing of one of my dogs and was brought to tears with the lovely condolence card they sent.

Expedition of my claims

Easy claim submission and reimbursement

Responsive.

The first claim for Stella took awhile as it was necessary to get all her medical records. After that, the claims were processed quickly and the direct deposit to my account was prompt. I am very pleased with Spot Pet Insurance.

Easy to submit invoice and quick processing time for reimbursement

Our dog Zoey had a torn CCL and needed surgery and she has been healthy before so we didn't have much medical records of Zoey, this was a source of confusion when we submitted our claims, the claims were initially denied and we had to made a few calls to Spot's support team, but every time we called there wasn't much wait and the support staff were all very patient and professional, especially Gloria, who called our vet clinic right away and got the confirmation needed while we are on hold. We never had this kind of responsiveness on any customer services calls. Our dog is still young and it give us great peace of mind knowing we have Spot insurence, highly recommended.