Spot Pet InsuranceReviews of spotpet.com

So disappointed with this company. We read all of the reviews, compared other plans. We were with Nationwide for years, but we’re hoping to get better coverage. They do a great sales pitch. However, when our 1 yr old dog had a yeast infection on his ears due to an allergic reaction from a shampoo, he scratched his body and outside of ears because they were itchy. He then got an atopic infection on outside of ears. It was difficult to resolve as they weren’t sure if it was bacterial or fungus. It took a few visits to get it under control, but it was complete resolved. Spot denied a claim for the last visit to his vet, in which they took cultures and administered both antibiotics and fungus meds. It came to almost $700 because we needed to get this resolved once and for all. The culture from the lab came back that it was indeed yeast. They denied the claim claiming it was a pre-existing condition and also said they would not cover any type of dermatitis he ever got in the future. I appealed with notes from the vet that it was resolved. They said that it seemed he had chronic allergies and they won’t cover it! Dogs get yeast infections. Dogs have allergic reactions. But they considered it a permanent chronic condition! We went back to Nationwide.

Website and Customer service awful I’m canceling

Feels like a scam. Signed up for a high coverage including preventive care platinum. Out of a $400 claim, they only send you $100. You pay more than that monthly. Definitely not worth having Spot. Reply back to Spot: that’s because I cancelled last week. You can’t look up recently cancelled accounts? You still have an outstanding payment too.

will do anything they can to ensure that you did not get proper claim coverage. When you sign up they make it look like you are getting everything but there is other ways. Help service is not helpful at all.

My wife put our French bulldog on this insurance and they denied our claim to have his nose surgery because when he was 8 weeks old he had a runny nose which was white in color. Now that he is full grown he needs the surgery to breathe better. The vet said it would help him tremendously if he has the surgery but just because he has a runny nose at 8 weeks old they denied him.

I’m very disappointed with spots pet insurance, they denied ever claim i send to get out of paying they’re saying it’s preexisting condition. Even it’s after 3 months and my dog hurts her eye outside in the deck and it was different eye, so I advised people not to choose this insurance and not to waste your money paying this blood sucking insurance!!

I tried calling the 800 number and it does not go through. I tried signing up for the membership portal and can't sign up because can't get past google so i can't look at my coverage. this is the most frustrating site i have every had to work with. . is this insurance only for canadians? I'm in us should i get my money back

I was have been paying SpotPet insurance for over five years. They’Bebe are partly to blame for the death of my dog she was sliced while I was on the phone with them they did not want to honor the contract. They found every excuse possible not to treat my dog causing her demise. I paid them $1000 of dollars over the years and now they refuse to pay reimburse me coming with all kind of loopholes in our coverage. They are prepared to find any excuse that doesn’t apply to your dogs ailments. I am starting a class action lawsuit against them. If you’ve been a victim of their scam, fraudulent and phony coverages. Please contact me at phone 857-258-7172