Spot Pet InsuranceReviews of spotpet.com

It’s a sores of frustration and I like to cancel!

I think it’s nonsense that I’m paying for two weeks while my insurance is in waiting holding. It’s ridiculous. Charging me when I have no coverage.

After I submitted claims, the claims were denied. When I called to find out why, they indicated EOBs from my dog's prior insurance were required. They had never informed me of this requirement. I verified with them three times over the phone that the EOBs were all that were needed and then emailed the info. I then received an email from them indicating they needed the policy documents from the prior insurer. Again, they had never informed me these documents were required. It seems like they're trying every delay or dodge tactic they can. I am keeping careful records of all interactions. My experience with pet insurers has not inspired trust.

It’s a scam. They don’t cover your dog getting busted and still waiting for my refund. They said sue to my dog having one testical the insurance isn’t beneficial nor does it support my dog getting fixed. I want my refund back! Had to cancel. Still have not refund me and I only had for a few days. To be called and told this insurance won’t cover my dog being fixed even though it advertises it

You are asking me for feedback before my pet insurance even begins. I hope that you do not automatically filter this out and take some time to think about your automatic requests for feedback. Automation is nice, but think about the setup. I have nothing to say, good or bad, because I DON'T EVEN HAVE THE INSURANCE FOR ANOTHER WEEK.

I purchase the pet insurance. Took my dog to the vet for routine vacinations. Submitted the claim over 3 weeks ago. And they have not paid for the claim. So . I have cancell the insurance with them.

Denied my first claim in preventative care! 😡 Beware, buying a platinum plan with instant coverage does not mean instant 👎🏽 RESPONSE: I talked to your “customer service” twice and they did nothing. If you cared, you’ll cover my claim. Took my dog for a well check. Purchased the insurance that morning based off of of an ad on my vets website. My claim was denied because it wasn’t a few hours later the next day. RIDICULOUS.

I submit a claim since Monday and I still don’t receive any answer