Spot Pet InsuranceReviews of spotpet.com

Paid for a year worth of insurance for my dog upfront. She had an injury and cut her eyelid. I took her to the vet and paid the bill. I supplied all documentation and medical records and they said the claim wasn't covered? It specifically says cuts are covered. The claim date was also beyond the waiting period too.

Downgrade from bivvy and I’m upset about this I’m paying more for less someone please point me to better options HELP

If less than 1 star was available, then I would put it!! This company is a fraud. I purchased insurance specificly for my new born dog Stuart that was born with a birth defect. This company DENIED all my claims. So this company is claiming to cover ALL birth defects and Pre-existing Conditions! They are LIARS!! Do not purchase any insurance from this Company! LIARS

I took out a policy on my dog 3 months ago. I got the accident illness coverage with a 500.00 deductible, and also the gold coverage that covers wellness exams and other things like vaccines. It's barely worth it, but I figured even using one wellness exam I'd get 50.00 back. Even though my dog had just been to the rescue vet 3 months earlier, I took him in for a wellness check. He's a young dog in good health, so my only main reason is because I could do it with no deductible. During the visit the vet noticed a sore in the corner of the dog's mouth. He said he'd put the dog on an antibiotic for a couple of weeks to clear it up. The bill said "Office Visit" and "Doxycycaline" Then Spot asked for medical records and vet notes. So because the antibiotic was prescribed, they said it wasn't a wellness exam. I argued with 5 different people in one day to no avail. So now that Gold rider I purchased is worthless because my dog has had everything on the list of things they pay a little money on. I asked if I could get my money back on the gold rider, and they said yes, for the time I hadn't used it. I hadn't used it at all! They refused to pay me for the wellness exam so nothing on the policy had been used. I decided to just keep the policy for now because it will just be a loss for me, but I plan to cancel when the first year is up. Talking to these people is like talking to a brick wall and they are just there to steal your money. UPDATE: The company gives these friendly replies to make it look like they actually did something to resolve the issue. They did not and nothing has changed.

I can’t get no one to answer the phone

When I sign up for this My understanding, I would be paying monthly plan on insurance for Cocoa. I get refund back from vet bill to Spot insurance to whatever Cocoa had done. I would get all or part of payment back. However I did not when I had Cocoa in see the vet when he got hurt thinking broken or out of place I couldn't get him sooner and I could not get my information in when computer not allowing me sent it to you he had x-ray and still not able to walk on four legs one leg injury from his fell and it going take time to heal I thought your policy saying part or whole no matter what. then what good for this ins. I am paying monthly on if i can't get back I am on fix income I am trying to help cocoa he is my emotional and service dog due I am deaf.

I was told I couldn’t have my dog seen for his vaccines. And I couldn’t add preventives to my policy. No one helped.

Scammmmm fraud