Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
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Insurance · MIAMI, Florida
Excellent
Showing 701 reviews with 4 stars · Clear filters
Karen R.
So far things seem to be going forward.Havent recieved my reimbursements yet
Response from Spot Pet InsuranceJan 4, 2024
Hi Karen, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Jen M.
I think Spot does a good job. The filing of claims is quick, they seem to be processed in a very reasonable amount of time, and the coverage is pretty decent. I am disappointed that my dog's Cytopoint shots aren't covered, and the Chewy receipts that I send are always questioned, but overall, I think it's a good, affordable insurance for my 10 year old Shepard, who lots of insurance companies won't cover at all.
Response from Spot Pet InsuranceDec 14, 2023
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Terry K.
Overall I am satisfied with the coverage and service provided but was disappointed that one of the preventative vaccines that Sachi received (Bordetella Vaccine) was not covered under the plan.
Response from Spot Pet InsuranceDec 14, 2023
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Lisa Bloch Y.
Exceptional and awesome customer service. Only 4 stars because I wish they covered more.
Response from Spot Pet InsuranceDec 6, 2023
Hi Lisa, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Richard D.
So far, so good. Still waiting for one claim to be finalized but impressed that SPOT provided an update so that I would know about the delay.
Response from Spot Pet InsuranceDec 6, 2023
Hi Richard, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Barry C.
Mike claims are processed quickly. I get good value for the price. When I have questions, customer service is time Helpful, and professional
Response from Spot Pet InsuranceDec 5, 2023
Thanks Barry, happy to have you as part of the Spot Family. 🐾 🐾
Valerie M.
Wish they had a bigger team to do claims faster
JOSEPH M.
Fast processing of a claim- friendly staff on the phone- would recommend-
Response from Spot Pet InsuranceDec 4, 2023
Thanks Joseph, happy to have you as part of the Spot Family. 🐾 🐾