Spot Pet InsuranceReviews of spotpet.com

The response was fast and great

The time and care the was given by every staff member I spoke with was amazing. Unfortunately we lost our boy this year and it was a very hard thing to go through. Calling to check on us was such a thoughtful thing to do. Also receiving a hand written note from Betsy was very nice. She was so kind the day I spoke with her. I highly recommend.

Words really can't express how grateful we are to Spot. Last year we adopted two young rescues and I researched online and went with Spot. Previously I had picked a well known insurer for my late Betty only to have them deny every claim. Honestly I never expected to use Spot this soon. Our 5 year old Pembroke Corgi Tater, perfectly fun and healthy fell down to a series of seizures over night just a week before Thanksgiving. He was in the ICU then home then right back to another more specialized ICU. After an MRI, it was found our sweet boy wouldn't make it as he had 7 brain tumors. Absolutely devastating to us as we loved him so. Spot insurance was so simple to file claims through the app, they never questioned me, paid immediately (the bills were 9k). and not only sent me a kind email letting me know how sorry they were for our loss but they also called! The kindness was heartfelt and so very appreciated. I will always recommend and be grateful to Spot.

We’ve been using Spot for a few years and have never had an issue with a claim. It is easy to submit a claim and paperwork, Spot reaches out to the Vet’s office if they need more information, they keep me informed of progress, and processing and payment are fast. Fees are transparent, customizable, and reasonable. I would highly recommend Spot to anyone. In general, I greatly appreciate the peace of mind from having pet insurance and I’m so glad to see it widely available now. We know that if our dogs have a major health expense, we’re prepared and will be able to put their health first without getting into a bad financial situation.

So far, I’ve had a good experience I was able to submit my claim and get the money back that covered using the card that I had to at the time it was fairly simple. I hope in the future will be the same if I have to use you guys again.

Claims were paid quickly and were explained well. If I needed to call customer service they were always helpful.

They are prompt with the payment.

We have had stop for two years and this is the first claim I had entered. It was easy and we got the claim approved and paid in a week very impressed with the service and speed. Would highly recommend.