Spot Pet InsuranceReviews of spotpet.com

Our experience with Spot Pet Insurance was nothing short of remarkable. We were so grateful to have this insurance when our dog, Wexler, was diagnosed with Lymphoma. Spot Pet had speedy processing times, and within days, the reimbursement for services was in our bank account. They paid for Wexler's chemotherapy, hospitalization, and when his quality of life substantially declined, euthanization. When Wexler passed, they even sent a condolences email and closed our account for us. We felt so lucky to be protected by Spot Pet. This allowed us to make the best decisions for Wexler.

This is my first time using pet insurance so I was nervous submitting the bill for claim reimbursement. It was pretty straightforward and there was a little hiccup but i was able to get that sorted out with customer service. The direct deposit was prompt and within reasonable time. Great experience so far

Fast and responsive

Very helpful. My claim was reviewed quickly and everything was explained and laid out for me

Very fair reliable and quick refunds. I would highly recommend. I am a dog trainer and I do recommend spot.

They’ve been great so far!

Spot has made processing claims so easy. We have 3 plans for 3 different pets, all accident and illness with no wellness packages. When I submitted my first claim, they needed additional info (prior veterinary records) and they contacted my vet on my behalf to obtain them, so I didn’t even have to go out of my way! All claims we’ve made have been approved very quickly and it provides such peace of mind. While we technically have spent more on premiums than we have been reimbursed for, knowing that any serious injury or illness will be taken care of and all never have to worry about cost when it comes to my animals’ health is so valuable. I have unfortunately not insured all of my pets in the past and have paid tens of thousands for surgeries for one of my senior animals - I can’t help but wonder how different my financial situation would have been during that time if I had been proactive about pet insurance! So I think this is an extremely worth while investment in my furry family. I also needed to call and update our policy at one point and had a phenomenal customer service experience. 5 stars for Spot and their kind team.

So far my experience with spot insurance has been great. My claims I’ve made have been processed and approved and refunded rapidly. I’m paying an affordable premium. This is the first year I’ve had to make any claims so my review will be updated once I see how that affects my premium rates next year!