Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 701 reviews with 4 stars · Clear filters
Carolyn G.
I have been able to easily enter a claim and have received reimbursement within a few weeks time.
Response from Spot Pet InsuranceAug 20, 2026
Hi Carolyn, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Audrey R.
I would like to see a breakdown on the coverage decision behind my claim.
Response from Spot Pet InsuranceAug 20, 2026
Hi Audrey. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Derek H.
I don't believe that I got the proper compensation for Connors claim that was submitted for denamarin: a liver medication. It is $146 dollars for a 30 day supply. It is not cheap, especially in this economy.
GLENN Y.
Easy to submit claim
Janet
Really good but it would be nice if filing claims were a little easier. Once they filed though everything goes smoothly.
Response from Spot Pet InsuranceJul 9, 2026
Hi Janet, we appreciate your feedback and are glad to hear that once claims are filed, everything proceeds smoothly. We understand your desire for an easier claims filing process and are always looking for ways to improve.
GiGi
Once the annual deductible was met, reimbursements are very fast. I wish you offered Senior Citizens discounts on premiums. Our pets are so important to us old folks on fixed incomes. Keeping them healthy as well as ourselves can get costly.
Response from Spot Pet InsuranceJul 9, 2026
Hi GiGi, we understand the importance of pets to seniors on fixed incomes and appreciate your valuable feedback regarding senior discounts on premiums. We're always looking for ways to improve our services.
Sandy H.
I've had a good experience with Spot Pet Insurance overall. The enrollment process was simple, and it's reassuring to know I have coverage for unexpected vet expenses. The claims process is straightforward, and I appreciate being able to manage everything online. The only reason I'm giving 4 instead of 5 stars is that reimbursements can take a little time depending on the claim, and understanding exactly what's covered requires reading the policy carefully. That said, the peace of mind and financial protection have made it worthwhile. I'd recommend Spot to other pet owners looking for reliable pet insurance.
Response from Spot Pet InsuranceJul 9, 2026
Hi Sandy, we understand your feedback regarding reimbursement times and policy clarity. We are always working to improve these areas for our valued pet parents. Thank you for your recommendation!
Paul H.
Spot was very helpful when I had some questions. They definitely reimbursed 90%!! I highly recommend.
Response from Spot Pet InsuranceJul 9, 2026
Hi Paul, we're so happy to hear that our team was helpful and that you had a positive experience with your reimbursement! Thank you for your recommendation.