Spot Pet InsuranceReviews of spotpet.com

Response from Spot Pet InsuranceFeb 6, 2026

Hi Brian. We continually strive to deliver the best experience and apologize if your recent experience with us have fallen short of that. We’d like the chance to clarify anything you may be frustrated about and encourage you to call our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST).

Response from Spot Pet InsuranceJan 20, 2026

Hi Jacqueline, thanks for giving us this feedback. We remain committed to transparency, so if you have questions about your specific policy rate increase, our licensed agents would be happy to assist further. Please give them a call at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)

Response from Spot Pet InsuranceJan 14, 2026

Hi Katrina, we are so sorry to hear you've had a frustrating experience, as this is not the experience we aim to provide. We have sent this over to our team and they will reach out directly to address your concerns.

Response from Spot Pet InsuranceJan 9, 2026

Hi Steve– We do our best to keep our plans as affordable as possible while still being able to support customers in seeking the best vet care. Rate increases account for increased pet age, advancements in vet technology and rising treatment costs, the general cost of care in your area, and several other factors. All premiums are based on rates filed with your state’s Department of Insurance, and we work to keep our premiums competitive. Please call us if you would like more information or options for your pet’s specific premium: 1-800-905-1595.

Response from Spot Pet InsuranceDec 18, 2025

Hi Kenneth, thanks for giving us this feedback, and we hear your concerns. Premiums are based on the age of your pet, breed, plan, and location. We do our best to keep our plans as affordable as possible while still being able to support customers in seeking the best vet care. Rate increases account for increased pet age, advancements in vet technology and rising treatment costs, the general cost of care in your area, and several other factors. All premiums are based on rates filed with your state’s Department of Insurance. Please call us if you would like more information or options for your pet’s specific premium: 1-800-905-1595.

Response from Spot Pet InsuranceDec 12, 2025

Hi Kathryn, thanks for sharing your experience. We’re sorry for the frustration you encountered around your cancellation. For clarity, the email address you mentioned is an unmonitored inbox and includes an automatic reply and footer noting that replies aren’t monitored. Cancellation requests need to go through our customer service team so they can be properly processed and confirmed. Our customer service team is available by email or phone Monday through Friday from 8am to 8pm, and Saturdays from 8am to 5pm. We apologize for any inconvenience and appreciate you flagging this.

Response from Spot Pet InsuranceDec 8, 2025

Hi Joe, we are sorry to hear you are not happy with your coverage and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)

Response from Spot Pet InsuranceNov 7, 2025

Hi Ian – We do our best to keep our plans as affordable as possible while still being able to support customers in seeking the best vet care. Rate increases account for increased pet age, advancements in vet technology and rising treatment costs, the general cost of care in your area, and several other factors. All premiums are based on rates filed with your state’s Department of Insurance, and we work to keep our premiums competitive. Please call us if you would like more information or options for your pet’s specific premium: 1-800-905-1595.