Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
Showing 10,126 reviews with 5 stars · Clear filters
Steven S.
I have insured my Boxer Mix with Spot for several years. They cover both routine and accidents with my policy. Reimbursement is prompt and reasonable. My dog recently had a knee injury requiring surgery. I couldn't be more satisfied.
Response from Spot Pet InsuranceMay 2, 2025
Hi Steven, We’re so glad you had a positive experience and got your dog the help that they needed! Wishing you happy wags! ~The Spot Family ❤️🐾
karla P.
Thank you for being so prompt with the claims. I haven’t had a bad experience yet.
Response from Spot Pet InsuranceMay 2, 2025
We love hearing this, thank you for sharing, Karla! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Susan
Spot pet insurance has taken over 2 months to reimburse for a neuter surgery. We have had countless interactions with outsourced customer service at Spot and no check has been received. We gave bank info to deposit in our account but they could not, for some reason, deposit so supposedly they sent a check: interesting they can take the money out monthly but cannot deposit! The website said successful bank info was entered. So they said they sent a check. We did not receive for a month so called and they cannot try to re deposit, they “have to mail it”. Still have not received. I wanted to believe they were a good company because of all the good reviews but our experience has been terrible. We will be finding a new company to insure our very healthy fur baby. Revised review: after working with very helpful people at Spot we finally received the check this Saturday. Hallelujah!! We will stay with spot hoping the next reimbursement goes better. I Confirmed we are on direct deposit. So I changed my review to 5 stars because they reached out and went above and beyond to help us get our check.
Response from Spot Pet InsuranceApr 29, 2025
Hi Susan, we are so sorry to hear this has been your experience and we want to help you out ASAP. We sent your info over to our customer service team and you should have someone reach out to you shortly.
Karla
Easy app! easy to follow your app not alot of things to choose from
Response from Spot Pet InsuranceApr 29, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Tom Di I.
Spot’s claim process: Quick, easy, and fair.
Response from Spot Pet InsuranceApr 29, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Alma Barrientos A.
This was my first experience with SPOT and it is very easy to use. Even if you have questions, you can call them and they were very patient answering my questions and supporting me.
Response from Spot Pet InsuranceApr 29, 2025
Hi Alma, we pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Helen
I am glad I chose this insurance for Buffy. They are always fast to process the claims and mail out the checks. I am really impressed and do not think any other company could do better. I am really, really impressed with the amount they allow on the claims. Once again, I am so glad I have SPOT Pet Insurance. A great investment!
Response from Spot Pet InsuranceApr 29, 2025
Thank you for your wonderful review! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
Min Y.
Spot claiming process is easy and fast!! I'm glad I choose spot! People who cares about your pet!
Response from Spot Pet InsuranceApr 29, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾