Spot Pet InsuranceReviews of spotpet.com

Any concerns about claims or question are completely explained

Easy to submit and quick decision

I like having insurance for my cats. The fact that we appreciate and love these little domestic animals means they should have benefits similar to us humans using health insurance and that helps us take care of them better. I wish the preventive care covered more especially for older cats i.e. blood chemistry tests (for check ups and not for an illness). Other than that, I think the service is very helpful.

Easy application process for claims and quick reviews. Once claims process was completed, direct reimbursement to my checking account was quick and convenient. My only other comment would be that the reimbursed amount would have been more. Not sure how vet charges differ across the board to reflect final reimbursements.

Quick processing and payment of claims. I so wish the reimbursement rate was greater, but at least it is better than nothing. Overall very pleased

Easy to process and paid quickly

I have only had good experiences with Spot until this incident. Confusion for Spot was when i went directly to a specialist. CSR person on the phone did not understand and just kept repeating the same question to me. Once I spoke to a supervisor, the claim was understood and the supervisor was wonderful on follow through.

So far everything has been great with the app for spot insurance and the company itself. Very easy to navigate and place claims quickly on the app. Also a pretty quick turnaround to get the claim sorted out for my first submission as well. The only recommendation is that if someone sends an email to ask question, a response would be appreciated. Especially if it’s in regards to coverage for my pet. But all in all at the moment I’m pleased with this insurance company for my pet.