Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
Showing 701 reviews with 4 stars · Clear filters
Lisa G.
The ease of online claim submission and the speed of payment once submitted. Thank you
Response from Spot Pet InsuranceSep 12, 2024
Hi Lisa, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
Jill E.
Really quick reimbursement
Response from Spot Pet InsuranceSep 9, 2024
Hi Jill, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Craig S.
it was comforting to know that the cost of two surgeries for my older GSP would be mostly covered by insurance
Response from Spot Pet InsuranceSep 9, 2024
Hi Craig, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Lydia D.
Spot is great but the app needs work. Never wants to save my payment information.
Response from Spot Pet InsuranceSep 9, 2024
Hi Lydia, thank you for your feedback. We are always looking to improve and will take your comments into consideration.
Thomas B.
Processing of claims is quick but make certain you include all the necessary paperwork. I have them send me a check as I don’t like giving out my bank info, but it takes 2 weeks to get it. Why so long?
Response from Spot Pet InsuranceSep 9, 2024
Hi Thomas. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm).
James G.
Good website, easy to use except uploading a Vet bill the first time was a little tedious. There are no instructions telling you to hit upload button.
Response from Spot Pet InsuranceSep 9, 2024
Hi James, thank you for your feedback. We are always looking to improve and will take your comments into consideration.
Altrive
My claims were accepted without question. Processing and reimbursement were pretty quick. I found the website a bit difficult/unclear at times - didn't find out about the direct deposit option until after I had completed my first claim. Also it wasn't until I had started filling out my claim that I realized that they wanted all the vet notes in addition to the invoices. So this delayed things while I requested the notes.
Response from Spot Pet InsuranceSep 6, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Kristin D.
The friendly representatives at the Fire Insurance company. And they send a card when your animal is deceased.
Response from Spot Pet InsuranceSep 9, 2024
Hi Kristin, Thank you so much for your review! We are so sorry to hear about the loss of your pet. Saying goodbye is the hardest part of being a pet parent and we want you to know we are thinking of you during this hard time.