America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
spotpet.com
Website
spotpet.com
Category
Insurance
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Spot Insurance is very affordable! I like that they fully reimbursed me for Charlie's physical exam and vaccine. I also like that the claim forms are short to complete and quickly processed.
Response from Spot Pet InsuranceMay 29, 2025
Thank you for your wonderful review, Deborah! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
NS
Nila S.
SPOT is easy to work and always…
SPOT is easy to work with and always helpful when I call with questions. Their processing is quick and provide good communication on claims or requests for an estimate. This is the first time having insurance on my older puppers and am very happy to have SPOT coverage.
Response from Spot Pet InsuranceMay 29, 2025
Hi Nila, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
KA
Kaitlyn
Very happy with claim process & reimbursement
I’m always nervous about whether an insurance company will actually reimburse, and when we moved and had a stressful time, with one of my dogs having pancreatitis, then a month later she got out and got an infection in her leg from a scuffle with another animal, and also had a vet recommended prescription food and a specific probiotic powder for her suspected allergies/licking that worsened after antibiotics, Spot processed the claims within a few days and paid them as expected! They covered everything (after deductible) at 70% as that was the coverage level I had chosen, with the exception of a few small unrelated/not covered fees. Total reimbursement was about $1,000. I opted for checks for the claims which took a bit longer to arrive, but they have an option for direct deposit so I may set that up in the future. I had a higher deductible set ($1,000) which I have now lowered for this upcoming annual renewal, now that I know that the claims process goes well! Since pet insurance companies don’t generally cover pre-existing conditions, definitely consider getting coverage early/ASAP for your dogs. It is a huge help with high, unexpected expenses.
Response from Spot Pet InsuranceMay 29, 2025
Hi Kaitlyn, thank you for your review! We're glad we could be there to support you when it mattered most~ The Spot Family ❤️🐾
DA
Daryl A.
Quick process for claims.
Quick process for claims.
Response from Spot Pet InsuranceMay 29, 2025
Hi Daryl, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
LT
Lady T.
Exceeded Expectations
The process was simple and the reimbursement was very quick.
Response from Spot Pet InsuranceMay 29, 2025
Hi there, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
TP
Taylor P.
Money Back Fast
I filed my claim and before I knew it, I had a direct deposit of over $300 back in my account. Super easy process and quick turnaround. Thank you spot!
Response from Spot Pet InsuranceMay 29, 2025
We love hearing this, thank you for sharing, Taylor! Wishing you and your fur family good health. ~The Spot Family🐾🐾
SA
Sheri A.
Spot pet insurance has been great
Spot pet insurance has been great. It’s easy to file a claim and reimbursement is deposited straight into my bank account.
Response from Spot Pet InsuranceMay 29, 2025
Hi Sheri, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
DM
Diana M.
Spot was very prompt with reimbursement!
Spot was very prompt with reimbursement!
Response from Spot Pet InsuranceMay 29, 2025
Hi Diana, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾